Digital UX (Customer Centric Innovation)
Accredited by Averest
350 Learners
INTERMEDIATE
The 'Digital UX (Customer Centric Innovation)' course is designed to immerse participants in the principles and practices of creating exceptional digital user experiences. In an increasingly digital world, understanding the needs and behaviors of users is paramount to designing products and services that resonate and delight. This course focuses on the intersection of user experience (UX) design and customer-centric innovation, offering a deep dive into the methodologies that drive user engagement, satisfaction, and loyalty. Participants will learn how to craft intuitive, user-centered designs that meet business goals while exceeding user expectations.
Accreditation With .
Digital UX (Customer Centric Innovation) Overview
The course aims to equip participants with the skills and knowledge necessary to design digital products with a strong focus on user experience (UX). It will cover topics such as user-centered design, UX frameworks and tools, customer feedback integration, continuous innovation, prototyping, and usability testing. Upon completion, participants will be able to create user personas and journey maps, wireframe and prototype digital products, conduct user research and usability testing, align UX strategies with business objectives, and foster a customer-centric culture within their organization.
What You Will Learn ?
- Foundations of User Experience (UX) Design
- UX Design Tools and Frameworks
- Integrating Customer Feedback
- Continuous Innovation in UX
- Practical Skills
Course Key Features
- Practical Focus
- Interactive Learning
- Industry-Relevant Content
- Experienced Instructors
- Flexible Learning Options
Training Options
In Class
- 5-days in-class training
- Pre-course consultation
- Highly experienced instructor(s)
- Post-course follow-up
- All related Averest's quality control tools & required stationary
- 5 or 4 stars training venue
- Pay later by invoice -OR- at the time of checkout by credit card
- Continuous learner assistance and support
Online
- 5-days instructor-led training
- Pre-course consultation
- Highly experienced instructor(s)
- Post-course follow-up
- Pay later by invoice -OR- at the time of checkout by credit card
- Continuous learner assistance and support
Corporate Training
- A highly customized Corporate Training service designed exclusively for corporate employees and teams. Our training programs are meticulously planned and executed to fill knowledge and experience gaps, helping organizations achieve their business goals. With a comprehensive assessment and tailored curriculum, our experienced trainers deliver modules in areas of accreditation requirements as well as complementary practices such as leadership, communication, and technology adoption. Official certification exam voucher is provided upon completion, ensuring professional growth and measurable results. Contact us now to partner with Averest Training in order to bridge the gaps in your workforce and unlock the full potential of your team.
Schedules
Filters:
2025-May
05 - 09
Online
5 Days,
09:00 - 13:00,UTC +03:00,
$ 3500.00
$ 3950.00
2025-May
12 - 16
London, GB London, United Kingdom
5 Days,
09:00 - 13:00,UTC +03:00,
$ 4950.00
$ 5200.00
2025-Jun
02 - 06
Online
5 Days,
09:00 - 13:00,UTC +03:00,
$ 3500.00
$ 3950.00
2025-Jun
16 - 20
Istanbul, TR Istanbul, Turkey
5 Days,
09:00 - 13:00,UTC +03:00,
$ 4950.00
$ 5200.00
2025-JunJul
30 - 04
Online
5 Days,
09:00 - 13:00,UTC +03:00,
$ 3500.00
$ 3950.00
2025-Jul
07 - 11
London, GB London, United Kingdom
5 Days,
09:00 - 13:00,UTC +03:00,
$ 4950.00
$ 5200.00
2025-JulAug
28 - 01
Online
5 Days,
09:00 - 13:00,UTC +03:00,
$ 3500.00
$ 3950.00
2025-Aug
04 - 08
Istanbul, TR Istanbul, Turkey
5 Days,
09:00 - 13:00,UTC +03:00,
$ 4950.00
$ 5200.00
2025-Sep
01 - 05
Online
5 Days,
09:00 - 13:00,UTC +03:00,
$ 3500.00
$ 3950.00
2025-Sep
08 - 12
London, GB London, United Kingdom
5 Days,
09:00 - 13:00,UTC +03:00,
$ 4950.00
$ 5200.00
2025-SepOct
29 - 03
Istanbul, TR Istanbul, Turkey
5 Days,
09:00 - 13:00,UTC +03:00,
$ 4950.00
$ 5200.00
2025-Oct
06 - 10
Online
5 Days,
09:00 - 13:00,UTC +03:00,
$ 3500.00
$ 3950.00
2025-Nov
03 - 07
Online
5 Days,
09:00 - 13:00,UTC +03:00,
$ 3500.00
$ 3950.00
2025-Nov
10 - 14
London, GB London, United Kingdom
5 Days,
09:00 - 13:00,UTC +03:00,
$ 4950.00
$ 5200.00
2025-Dec
01 - 05
Online
5 Days,
09:00 - 13:00,UTC +03:00,
$ 3500.00
$ 3950.00
2025-Dec
08 - 12
Istanbul, TR Istanbul, Turkey
5 Days,
09:00 - 13:00,UTC +03:00,
$ 4950.00
$ 5200.00
Digital UX (Customer Centric Innovation) Training Cirriculum
Eligibility .
This course is perfect for UX designers, product managers, digital marketers, and professionals involved in customer experience or digital transformation projects. It is also ideal for those looking to enhance their skills in creating user-centric digital products and services.
Pre-requisites .
Participants should have a basic understanding of digital product development and an interest in user experience design. Prior experience in UX or customer experience roles is beneficial but not mandatory.
Digital UX (Customer Centric Innovation) Course Content .
+
Module 1 Introduction to User Experience and Customer.- Centric Innovation
- Understanding the role of UX in digital transformation
- The importance of customer-centricity in modern business
- Overview of key UX principles and methodologies
+
Module 2 User Research and Insight Gathering.- Techniques for conducting user research
- Analyzing user data to uncover insights
- Translating user feedback into actionable design improvements
+
Module 3 Design Thinking for Digital UX.- Applying design thinking to solve user challenges
- Creating user personas and customer journey maps
- Ideation techniques for innovative digital solutions
+
Module 4 Prototyping and Wireframing.- Tools and best practices for creating wireframes
- Developing interactive prototypes for testing
- Iterating on designs based on user feedback
+
Module 5 Usability Testing and Feedback Integration.- Conducting effective usability tests
- Analyzing test results to refine designs
- Continuous improvement through iterative feedback loops
+
Module 6 Aligning UX with Business Goals.- Connecting UX outcomes to business metrics
- Strategies for advocating UX within an organization
- Case studies on successful UX-driven digital transformations
+
Module 7 Fostering a Culture of Customer-Centric Innovation.- Encouraging cross-functional collaboration on UX initiatives
- Scaling UX practices across teams and projects
- Building an innovation-driven, user-focused organizational culture
You May Be Interested