IT Service Management:
ITIL® 4 Foundation Certification Training
501 Learners
Foundation
The ITIL® 4 Foundation Certificate course is designed for anybody involved in supplying, supporting, or delivering IT-enabled services in a contemporary digital organization. It provides the principles of the most recent edition of the world's most commonly used IT service management (ITSM) guideline.
ITIL® 4 Foundation Certification Training
Accreditation With
ITIL® 4 Foundation Certification Training Overview
ITIL 4 Foundation introduces delegates to the Service Value System (SVS), which defines how all of the organization's components and activities work together as a system to create value. With a flexible value-oriented operating model, the ITIL SVS supports numerous work techniques, including Agile, DevOps, and Lean, as well as traditional process and project management.
What You Will Learn?
  • Prepare for, and pass, the ITIL 4 Foundation exam.
  • Using ITIL rules, identify opportunities to enhance IT practices.
  • Use ITIL 4 vocabulary and ideas to interact with IT teams.
  • Investigate the service value chain as well as IT service management strategies.
  • Recognize the significance of IT/business integration.
  • Continue your education and confront new difficulties with one-on-one instructor tutoring after the course.
Course Key Features
  • Practice exams and prep questions
  • Pre-coursework
  • After-course coaching available
  • Exam voucher included
Training Options
In-Class
Starts from
$ 2,450
  • 3-days in-class training 
  • Official Curriculum
  • Exam voucher included
  • Pre-course consultation
  • Highly experienced instructor(s)
  • Post-course follow-up
  • All related Averest's quality control tools
  • Required stationary
  • 5 or 4 stars training venue
  • 24x7 learner assistance and support
Classes Starting From
05 Sep 2022 , 3 Days
Online Instructor-Led
Starts from
$ 1,850
  • 3-day instructor-led training course
  • Official Curriculum
  • Exam voucher included
  • Pre-course consultation
  • Highly experienced instructor(s)
  • Post-course follow-up
  • All related Averest's quality control tools
  • 24x7 learner assistance and support
Classes Starting From
29 Aug 2022 , 3 Days
Corporate Training
Starts from
No price
  • Flexible pricing options
  • 24x7 learner assistance and support
ITIL® 4 Foundation Certification Training Schedule
You can get this course with 3 training options and 2 venues
Filter:
2022 Aug
29 - 31
Instructor-Led, Online
ITIL® 4 Foundation Certification Training
3 Days,
09:00 - 16:00, UTC +03:00,
$ 1,850
ITIL® 4 Foundation Certification Training
3 Days,
09:00 - 16:00, UTC +03:00,
$ 2,450
ITIL® 4 Foundation Certification Training
3 Days,
09:00 - 16:00, UTC +03:00,
$ 2,950
ITIL® 4 Foundation Certification Training
5 Days,
09:00 - 13:00, UTC +03:00,
$ 3,200
2022 Oct
03 - 05
Instructor-Led, Online
ITIL® 4 Foundation Certification Training
3 Days,
09:00 - 16:00, UTC +03:00,
$ 1,850
ITIL® 4 Foundation Certification Training
3 Days,
09:00 - 16:00, UTC +03:00,
$ 2,950
ITIL® 4 Foundation Certification Training
3 Days,
09:00 - 16:00, UTC +03:00,
$ 2,450
ITIL® 4 Foundation Certification Training
3 Days,
09:00 - 16:00, UTC +03:00,
$ 2,950
Corporate Team Enquiry
We will design ITIL® 4 Foundation Certification Training Program for your business’s unique requirements.
Corporate Team Enquiry
ITIL® 4 Foundation Certification Training Curriculum
Eligibility
The ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, audit managers, planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT careers.
Pre-requisites
To join the ITIL 4 Foundation Certification training, no prior experience is necessary!
Course Content
The key topics and domains you will cover in ITIL® 4 Foundation Certification Training are
Section 02 - Service Management
Service Value System (SVS) and Service Value Chain
Organizations
Service Provisioning and Consumption
Customers, Users, Sponsors, and Other Stakeholders
Services, Products, and Service Offerings
Service Relationships
Value, Outcomes, Costs, and Risks
Utility and Warranty
Section 03 - Four Dimensions of Service Management
Organizations and People
Information and Technology
Partners and Suppliers
Value Streams and Processes
Section 04 - The ITIL Value System
Opportunity, Demand, and Value
Guiding Principles
Governance
ITIL Practices
Continual Improvement
Organizational Silos
Section 05 - The Service Value Chain
Components of the Service Value System (SVS): Plan, Improve, Engage, Design & Transition, Obtain & Build, Deliver & Support
Inputs of the SVS: Opportunities & Demand
The outcome of the SVS: Value
Addressing the Challenges of Silos
Section 06 - ITIL Practices: Practice Overview and General Management Practices
Practices and Processes
Continual Improvement
Information Security Management
Supplier Management
Relationship Management
Section 07 - ITIL Practices: Service Management and Technical Management Practices
Service Level Management
Event Management
Service Desk
Service Request Management
Incident Management
Problem Management
Change Enablement
IT Asset Management
Service Configuration Management
Release Management
Deployment Management
ITIL® 4 Foundation Exam & Certification
Please keep in mind that PeopleCert offers remotely proctored online tests to all applicants. You will get an exam registration email directly from PeopleCert after you have been registered by the Averest test management team. This email will provide instructions on how to arrange your exam.
ITIL® 4 Foundation Exam & Certification
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