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Certified Agile Service Manager (CASM) Training Overview
This course provides an introduction to Agile Service Management, which involves applying agile thinking to service management processes and incorporating agile thinking into process design initiatives. The use of agile thinking inside information technology not only increases its efficiency but also helps it to continue delivering value in spite of changing needs.
What You Will Learn ?
  • Concepts from Agile and Scrum should be used to the planning and enhancement of IT service management processes.
  • Take into account the fact that it is more essential to "be agile" than it is to "do agile."
  • Agile and IT service management approaches should be hybridised to provide end-to-end agile service management.
Course Key Features
  • Included in this package is the exam required to validate certification.
  • Access to the extra sources of knowledge and communities provided by the DevOps Institute
  • Carry with you, as part of your post-training, examples of papers, templates, tools, and strategies.
  • Take part in one-of-a-kind activities that are specifically intended to put your training to use.
Training Options
In Class
  • 2-day in-class training
  • Exam vouchers included
  • Pre-course consultation
  • Highly experienced instructor(s)
  • Post-course follow-up
  • All related Averest's quality control tools and required stationary
  • 5 or 4 stars training venue
  • Pay later by invoice -OR- at the time of checkout by credit card
  • Continuous learner assistance and support
Enroll Now
Online - Instructor Led
  • 2-day instructor-led training course
  • Exam vouchers included
  • Highly experienced instructor(s)
  • Post-course follow-up
  • Pay later by invoice -OR- at the time of checkout by credit card
  • Continuous learner assistance and support
Enroll Now
Corporate Training
  • A highly customized Corporate Training service designed exclusively for corporate employees and teams. Our training programs are meticulously planned and executed to fill knowledge and experience gaps, helping organizations achieve their business goals. With a comprehensive assessment and tailored curriculum, our experienced trainers deliver modules in areas of accreditation requirements as well as complementary practices such as leadership, communication, and technology adoption. Official certification exam voucher is provided upon completion, ensuring professional growth and measurable results. Contact us now to partner with Averest Training in order to bridge the gaps in your workforce and unlock the full potential of your team.
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Schedules
Filters:
2023-Dec
11 - 12
Istanbul, TR Istanbul, Turkey
2 Days,
09:00 - 17:00,UTC +03:00,
$ 1615.00
2023-Dec
18 - 19
London, GB London, United Kingdom
2 Days,
09:00 - 17:00,UTC +03:00,
$ 1615.00
2023-Dec
25 - 26
Dubai, UAE Dubai, United Arab Emirates
2 Days,
09:00 - 17:00,UTC +03:00,
$ 1615.00
Certified Agile Service Manager (CASM) Training Course Content .
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Module 1 Overview of Agile and Agile Practices.
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Module 2 Defining Agile Service Management.
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Module 3 Designing Agile Processes.
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Module 4 Agile Service Management Artifacts.
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Module 5 Agile Service Management Events and Technologies.