This course will prepare delegates to develop and write effective policies and procedures, important documents, and other related documents such as Specifications and Standards. The focus of this course will be on making these effective within the organization and consider issues such as compliance, language, and organizational culture. It is important to enhance this skill set because all business activities are governed by policies and procedures; hence, in order to perform their job and be competitive – practicing professionals must develop such skills.
How to create professional documents
Identify the main clauses that appear in them
Understand real examples of policies and procedures
Understanding of methods used in drafting effective policies and procedures
How to avoid ambiguity and uncertainty
Who Should Attend?
Anyone involved in HR planning
Anyone who is or will be responsible for human resources management
Day One: Introduction to Policy & Procedure Writing
Why they are important
What makes a good policy
The structure of policy and procedures
Incorporation of other documents
Day Two: The Governance and Roles involved in Policy
The role of policy and procedures
What needs to be included
Who needs to be involved
The review process
The approval process
Day Three: How to Implement Policy & Procedures
Review examples of policy and procedures
Standards – ISO
How to ensure staff compliance
Day Four: Drafting Policy & Procedure
Useful and relevant tips
Day Five: Case Studies and Workshops
NOT INTERESTED IN THIS COURSE?
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