Successful people set themselves goals and objectives. They know what they need to do, how they need to do it and have a plan to help them achieve it. How you plan and prioritize your day are two of the key skills needed to be successful and add value to your organization. Time is one of our most valuable resources yet we don’t always manage it as effectively as we could. This can lead to a stressful working environment which will prevent you from being successful and achieving your goals.
At the end of this training course, you will learn to:
Set yourself meaningful goals and objectives
Plan, prioritize and manage your time more effectively
Communicate positively and assertively with time stealers
Run more effective meetings and delegate effectively
Identify and reduce stress in yourself and others
Who Should Attend?
Occupational Health Specialists
Health and Safety Professionals
Employees on any organisations that demands more from them, anyone that has to manage stress and pressure at work, meet deadlines & deliver results
Managing Yourself and Your Day
Goal setting – why have goals?
Setting SMART objectives to achieve your goals
Planning and scheduling your activities
Establishing responsibilities and priorities
Effective use of diaries, time planners, time logs, etc.
Criteria for prioritizing using the urgent and important model
My Perfect Day – when are you at your best?
Personal Time Management Styles and Communication
Your time management style – productive or obstructive?
Highlighting personal ‘time-stealers’ and areas for development
Procrastination – the stealer of time
Dealing with interruptions and distractions – staying focused
Communication styles and how to use positive communication to aid productivity
Empowerment techniques – learning when to push back using the WISH model
Effective Meetings and Delegation
Meeting preparation – what tools do you need?
Managing the meeting – time-keeper, note taker, chairperson
Tips and techniques for effective meetings
What does effective delegation look like?
Styles of management that aid and hinder delegation
How to delegate successfully
Understanding how people learn
The use of feedback in the delegation process
Understanding Workplace Stress and its Causes
What is stress?
What contributes to workplace stress? – The top ten causes
The impact of stress on personal performance – the positive and negative effects of stress
Recognizing the signs of stress in ourselves and others
Tips and techniques for managing stress
Maintaining an effective balance between home and work
Managing Workplace Stress through Behavior and Communication
Understanding behavior types: passive, aggressive, passive aggressive and assertive
How our thought process affects our behavior
Developing self-assertiveness to achieve greater control over stress
Conflict management – common cause of stress
Analysis of individual conflict management styles
Using emotional intelligence to manage stress and conflict situations
NOT INTERESTED IN THIS COURSE?
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