Critical Incident Investigation

Course Description

The 4-Days intensive Accident-Incident Safety Investigator Training Program provides you with a step-wise methodology to investigate accidents and incidents from a Safety Management Systems (SMS) perspective.

What Do Participants Learn?

BY THE END OF THE PROGRAM, PARTICIPANTS WILL BE ABLE TO:

• Effectively and efficiently conduct accident and incident investigations
• Understand the step-wise process of investigating a transportation accident from initial notification to reporting
• Confidently interact with stakeholders and authorities
• Identify and preserve perishable data
• Use the CIIP to understand “what” happened and “why” it happened
• Use the human error identification tools to keep the accident reconstruction moving forward
• Identify risk and causal factors using why-because, 5 why’s, root cause, Ishikawa/fishbone/cause & effect, and substandard acts/conditions analyses
• Articulate data-driven explanations for incidents and accidents
• Evaluate the need for additional mitigations
• Perform risk assessments to determine the need for safety action
• Propose corrective action plans
• Draft reports that flow logically from accident narratives to data descriptions and analyses and clearly identify the risk and causal factors involved in incidents and accidents

Who Should Attend?

• Accident and Incident Safety Investigators
• Safety Inspectors 
• Accident Reconstructionists
• Safety Officers and Safety Managers
• Occupational Health and Safety Professionals
• Municipal, provincial and federal transportation officials
• Transportation and manufacturing safety monitoring and regulating agencies and organizations
• Commercial transportation industry officials from all modes including aviation, marine, rail, pipeline, school bus, motor coach and trucking
• Manufacturing association officials and safety personnel
• Patient Safety and Healthcare Safety Professionals
• Labour Union Representatives
• Transportation Professionals
• Heavy Industry Professionals
• Safety and Compliance Specialists

What Will the Learning Experience Include?

Phase: 1

Introduce

• Comprehensive pre-program activities include:
• Web-based information forms & surveys completed by attendee.
• Direct consultation with the attendee about the expectations.

• During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
• Participants learn from expert trainers who have both academic and business experiences.
• Highly applicable training content & instructive activities for adding depth to training topics.
• **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.

Phase: 2

Explore & Practice

Phase: 3

Apply

• Apply & sustain the learning experience by using this ongoing support:
• To ensure participant has new skills or behavior progress.
• Optional, fee-based mentoring & coaching with the trainer.
• Training materials & additional documents (e-books, pdf files, presentations and articles)

• Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
• Participant's Evaluation
• Trainer's Evaluation

Phase: 4

EVALUATE