Course Description
Implementing six sigma black belt with the correct approach yield considerable and noteworthy benefits to organizations contributing to changing the organizational culture from reactive problem solving to pro-active problem prevention and help in achieving competitive advantage. As being one of the most popular and advantageous certifications in quality, this training course aids business professionals to use better and improved methodologies tools and techniques. A Lean Six Sigma Black Belt understands how to implement, perform, interpret and apply Lean Six Sigma at an advanced level of proficiency.
What Do Participants Learn?
The aim of this training program is to impart participants with advanced level skills in analyzing, improving and evaluating processes using the six sigma approach.
Who Should Attend?
This course is designed for individuals who desire an understanding of lean six sigma principles and skills with no previous Six Sigma and Lean experience is required.
- Managers
- Project leaders
- Team leaders
- Senior engineers
- Black belt candidates
- Quality and Those responsible for evaluating or implementing Lean Six Sigma efforts
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section 1:
Module 1: Introduction and organization wide considerations
- Fundamentals of Six Sigma
- What is Six Sigma and its success stories
- History of Six Sigma
- Six Sigma DMAIC methodology
- Process Mapping / process thinking
- Role of Black Belt
- Relationship – Six sigma and Lean
- Organization wide considerations
- Six Sigma, Lean and Continuous improvement
- When to use six sigma
- Problem solving approaches
- Integration and complementary relationships
- Strategic planning and deployment for initiatives
- X-Matrix, Portfolio analysis, SWOT, PEST
- Relationship among business systems and processes
- Internal and external stakeholders
- Impact of relationships on business processes
Section 2:
Module 2: leadership and Six Sigma
- Leadership roles and responsibilities
- Describe roles and responsibilities of leadership
- Champions, sponsors, process owners, master black belts and green belts in driving six sigma and lean initiatives
- Impact of each group on managing resources a organizational structure and supporting communication
- Organizational roadblock and change management
- Impact of culture and structure on Six Sigma
- Causes of six sigma failures
- Applying change management techniques
- Organizational process management and measures
- Impact on stakeholders
- Benchmarking
- Performance and financial measures
- Team Management
- Team types and constraints
- Team roles and responsibilities
- Team member selection criteria
- Team facilitation techniques
- Motivational, stages of development, team communication, team leadership models
- Team dynamics: Group Behaviours, meeting management, team decision making methods
- Team training: Needs assessment, Delivery and Evaluation
Section 3:
Module 3: Define
- Voice of the customer
- Customer identification
- Customer data collection
- Customer requirements
- Business case and Project Charter
- Business case and problem solving
- Project scope, goals and objectives
- Project performance measurements
- Project charter view
- Project Management tools
- Gantt charts
- Toll gate reviews
- Work Breakdown Structure
- RACI Model
- Analytical Tools
- Affinity diagrams
- Tree diagrams
- Matrix diagrams
- Prioritization matrices
- Activity network diagrams
Section 4:
Module 4: Measure
- Process characteristics
- Process flow metrics
- Process analysis tools
- Data Collection
- Types of data
- Measurement scales
- Sampling
- Data collection plan and methods
- Measurement systems
- Measurement system analysis
- Measurement system across the organization
- Metrology
- Basic Statistics
- Basic statistical terms
- Central limit theorem
- Descriptive statistics
- Graphical methods
- Valid statistical conclusion
Section 5:
Module 5: Measure (Continued)
- Probability
- Basic concepts
- Distributions
- Process capability
- Process capability indices
- Process performance indices
- General process capability studies
- Process capability for attributes data
- Process capability for non-normal data
- Process performance vs. Specification
- Short term and long term capability
Module 6: Analyze
- Measuring and modelling relationship between variables
- Correlation coefficient
- Linear regression
- Multivariate tools
- Hypothesis testing
- Terminology
- Statistical Vs. Practical significance
- Sample size
- Point and interval estimates
- Test for means, variance and proportions
- Analysis for variance (ANOVA)
- Goodness of Fit (chi-Square)tests
- Contingency tables
- Non parametric tests
Section 6
Module 7: Failure Mode and Effect Analysis (FMEA)
Module 8: Additional Analysis Methods
- Gap analysis
- Root cause analysis
- Waste analysis
Module 9: Improve
- Designs of Experiments (DOE)
- Terminology
- Design principles
- Planning experiments
- One-factor experiments
- Two level fractional factorial experiment
- Full factorial experiment
- Lean methods
- Waste elimination
- Cycle-time reduction
- Kaizen
- Other improvement tools and techniques
- Implementation
Section 7:
Module 10: Control
- Statistical Process Control (SPC)
- Objectives
- Selection of variables
- Rationale sub grouping
- Control chart selection
- Control chart analysis
- Other controls
- Total productive maintenance (TPM)
- Visual controls
- Maintain controls
- Measurement system re-analysis
- Control plan
- Sustain improvements
- Lesson learned
- Documentation
- Training for process owners and staff
- On-going evaluation
Module 11: Design for Six Sigma (DFSS) Framework and Methodologies
- Common DFSS methodologies
- Design for X (DFX)
- Robust Design
Training Summary
Discussion and Guidance
Training evaluation
Certificate distribution