Quality Assurance & Control

Section One

Background to the Standards and the Benefits

• When did they first originate?
• Why were they considered necessary?
• The benefits associated with each standard
• Individual and integrated systems
• Pros and cons for implementation

Section Two

Key Elements

• The standards clauses
• Comparisons
• Common procedures
• Legal requirements

Section Three

Implementation of the Management Systems

• How do you start?
• Key stages of implementation
• Objectives and requirements for the project
• Establishing processes, documents and resources specific to the project
• Review of the requirements related to the project and ensuring that the organization has the ability to meet the defined requirements
• Results of the review and actions arising from the review

Section Four

The Roles and Responsibilities of the Individuals Concerned

• Who does what?
• Quality roles and responsibilities
• Health & Safety roles and responsibilities
• Environmental roles and responsibilities
• Combined roles and responsibilities

Section Five

Tools and Techniques for Identifying and Resolving Issues

• Verification, validation, monitoring, measurement, inspection and test activities specific to the project and the criteria for project acceptance
• Records needed to provide evidence that the realization processes and resulting project meet requirements
• Review of contents of course manual
• Course questionnaire