* All fees are exclusive of vat
** PREMIUM - Customize your learning experience
Course Description
This thought-provoking training course will provide delegates with firm foundations in the principles, drivers, methodologies and common practices of business process and quality. BPM is examined as an overarching initiative aimed at transforming organizations through process improvements, thus ensuring that quality is not just an element to be aware of, but a cornerstone of the BPM strategy.
What Do Participants Learn?
- Understand the principles of business process and quality management
- Become familiar with the key terms and concepts in BPM
- Learn the major methodologies and techniques for implementing BPM
- Understand the principles and benefits of a robust quality management system
- Understand how to develop a common language for describing business processes
- Explore and understand the impact a quality management system has when effectively implemented
- Perform effectively within a team environment; recognize and utilize other people’s contributions in group processes
Who Should Attend?
- Managers
- Supervisors
- Executives
- All those qualified professionals who are actively involved in analyzing, planning and redesigning their business processes.
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Download Brochure
Certification
Averest Training Certificate of Completion or delegates who attend and complete the training course
This course is certified by:
On-Site Training
This Course can be customized delivered to a group at your facility saving time and money.