* All fees are exclusive of vat ** PREMIUM - Customize your learning experience
This training will help you understand and be able to implement recognized Best Practice tools and techniques which is aimed at maximizing both business and people performance.
What Do Participants Learn?
Understanding how business process improvement and quality techniques can support business strategy and achievement of strategic goals
The role of process and quality improvement in performance management systems
Understanding Lean and where the tools and techniques can be applied
The importance of teamwork to ensure benefits are maximized and maintained
How to apply corrective actions within the 5S model
Understanding TPM and OEE
Using the Six Step Approach to Problem Solving
Using Statistical Process Control to improve and sustain the Quality of a process
Who Should Attend?
Team Leaders, business managers, production personnel and senior professionals who would like to take a wider perspective of how they can improve their business while ensuring all team members are given opportunities to contribute to the improvements. This will ensure any gains made are both supported and sustainable.
What Will the Learning Experience Include?
Comprehensive pre-program activities include:
Web-based information forms & surveys completed by attendee.
Direct consultation with the attendee about the expectations.
During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
Participants learn from expert trainers who have both academic and business experiences.
Highly applicable training content & instructive activities for adding depth to training topics.
**A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Explore & Practice
Apply & sustain the learning experience by using this ongoing support:
To ensure participant has new skills or behavior progress.
Optional, fee-based mentoring & coaching with the trainer.
Training materials & additional documents (e-books, pdf files, presentations and articles)
Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
What is strategy; an overview of its aims and purpose
Strategic management tools
How business process improvement supports strategy
Using strategy maps to identify areas for business improvement
Effective Strategy Execution
Designing and using effective performance management systems
How business process and quality improvement fits in
Definition of Lean
What Lean Entails
Traditional versus Lean
Six key principles of Lean
Cost reduction and Lean principles
Barriers to implementing Lean
Understanding the foundation and pillars of Toyota’s ‘TPS House’
Benefits to the Business
Benefits to Employees
The Five Phases
Business process simulation
What is value
The Three M’s of waste
Value Stream Mapping
Measures of Performance
The 7 Wastes
5S Workshop Management
Product Cell Design
Pull versus Push
Manager or leader?
Why we need more leaders
Effective team leadership
Cultural frames of reference
Four layers of culture
The cultural web
A Lean culture
People and Lean
The power of teams
The role of teams in Lean
Lunar Rescue Exercise
Consensus Reaching Tools and Techniques
What is a Team?
Why Business Needs Teams
Individual Team Characteristics (The Adair Model)
Stages in team development
Team Set Up
Belbin’s team roles
Characteristics of Effective Teams
Team role questionnaire and consideration
Relating the learning points to the Real World
The Toyota Production System – A Philosophy Built on Lean
The heart of TPS – waste reduction
Objectives of Visual Management
Pillars of the TPS – Jikoda – Toyota’s approach to visual control
What is a Visual Workplace?
Seiri – Sort out the mess and clutter
Seiso – Select, a place for everything, everything in its place