Effective Communication and Inspirational Presentations

Day One: Effective Communication & Art of Listening

• Evolution of Communication
• Communicating for Results
• Understanding Elements of Communication
• The Element of Noise
• Understanding Communication Barriers
• Effective Listening and Paraphrasing Techniques
• Understanding Different Listening Styles: Active versus Passive Styles
• Improving the Information Recall Rate
• Fundamental parts of active listening
• Assessing Personal Listening Profiles
• Dealing with difficult audiences

Day Two: Paraverbal and Non-verbal Communication

• Learning how to control and enhance non-verbal signals
• How to read those signals from other people
• The Art of Body Language
• Components of Non-Verbal Communication
• The Power of Appearances
• Eliciting Thinking Patterns through Eye Movement
• Building Rapport using Body Language

Day Three: Mastering the Art of Conversation

• How to be a good conversationalist.
• Engagement
• Memorable Small Talk
• What to Share?
• Which topics you should avoid?
• How do you become someone that others find interesting to talk to?
• Understanding Assertiveness: Definition and Values
• Components of Passive, Assertive and Aggressive Styles
• Assertiveness Rights and Responsibilities
• Managing Criticism Assertively

Day Four: Audience & Utilising the Facts 

• Understand your audience and their requirements
• Defining how to reach the audience
• Find common ground
• Anticipate challenges and resistance
• Making stories come to life: Storytelling
• Summarising the story
• Pulling apart the facts from the fiction
• Presenting in an unbiased way
• Building your solid statements and enquiring confidently
• Techniques for getting the most out audience questions

Day Five: The Art of Impactful Presentation

• Create slides that deliver an instant impact
• Plan before you create (storyboard ideas)
• Avoid visual cliches
• Persuade beyond the stage-managing the audience before, during and after the presentation
• Sharing the stage - Introducing other key speakers of different media
• Delivering the presentation
  
• Rehearsing the material
• Guidelines for anticipating technological glitches
• Effective use of PowerPoint slides; handouts; workbooks and 'props'
• Involving the audience in practical activities and interaction