Course Description
In this intensive five-day course, you will become acquainted with the awareness, tools, confidence, and energy to create the impact you choose when you choose to create it. This is a challenging communications course that incorporates material from many disciplines. It will make a substantial difference to your leadership, communication and relationship skills
What Do Participants Learn?
- Developing Awareness Of How You Create An Impact
- Understanding How Communication Dynamics Work
- Knowing What Already Works For You
- Developing Skills As A Leader And Presenter
- Creating Clear, Compelling Key Messages
- Challenging What You Currently Do As A Communicator
- Developing Excellent Listening Behaviours
- Exploring Influencing Skills
- Dealing With Difficult Messages And Handling Crises
- Gaining Practical Presenting Tools And Techniques
- Managing Nerves
- Making An Impact As A Presenter
- Coaching Sessions (One-to-one)
- Building Confidence And More Confidence
Who Should Attend?
Professionals of all levels who want to enhance their communication skills and maximize their performance.
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: Communication Is The Key
- Awareness Of The Impact You Make
- Key Elements Of How Communication Works
- Communication Style And What Already Works
- Raising Awareness Of How You Make An Impact
- How To Create Clear, Compelling Messages
- Skills And Techniques That Will Make The Impact You Want
Section Two: Influencing As An Exceptional Communicator
- Overt And Covert Influencing.
- Influencing Without Direct Authority
- Understanding Your Key Stakeholders
- Seeing Things From Other People's Points Of View
- Motivating And Inspiring Others And Gaining Buy-in
Section Three: Conflict And Delivering Difficult Messages
- Managing Conflict Effectively
- Delivering Tricky Messages While Maintaining Positive Relationships
- Identifying Situations Where Your Communication Could Have Been Better
- New Techniques Using Forum Theatre
- Productive Feedback
Section Four: Presenting With Flair
- How to Be A Dynamic And Secure Presenter
- Arenas In Which Presenting Takes Place
- What Happens In Front Of An Audience And How To Manage Your Nerves
- Principals Of Effective Presentation
- Making A Presentation In Under 30 Seconds
- Putting Across A Clear Message
- Using Passion To Present
- Structuring Your Presentation Support Material