* All fees are exclusive of vat ** PREMIUM - Customize your learning experience
In this intensive five-day course, you will become acquainted with the awareness, tools, confidence, and energy to create the impact you choose when you choose to create it. This is a challenging communications course that incorporates material from many disciplines. It will make a substantial difference to your leadership, communication and relationship skills
What Do Participants Learn?
Developing Awareness Of How You Create An Impact
Understanding How Communication Dynamics Work
Knowing What Already Works For You
Developing Skills As A Leader And Presenter
Creating Clear, Compelling Key Messages
Challenging What You Currently Do As A Communicator
Developing Excellent Listening Behaviours
Exploring Influencing Skills
Dealing With Difficult Messages And Handling Crises
Gaining Practical Presenting Tools And Techniques
Making An Impact As A Presenter
Coaching Sessions (One-to-one)
Building Confidence And More Confidence
Who Should Attend?
Professionals of all levels who want to enhance their communication skills and maximize their performance.
What Will the Learning Experience Include?
Comprehensive pre-program activities include:
Web-based information forms & surveys completed by attendee.
Direct consultation with the attendee about the expectations.
During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
Participants learn from expert trainers who have both academic and business experiences.
Highly applicable training content & instructive activities for adding depth to training topics.
**A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Explore & Practice
Apply & sustain the learning experience by using this ongoing support:
To ensure participant has new skills or behavior progress.
Optional, fee-based mentoring & coaching with the trainer.
Training materials & additional documents (e-books, pdf files, presentations and articles)
Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
Section One: Communication Is The Key
Awareness Of The Impact You Make
Key Elements Of How Communication Works
Communication Style And What Already Works
Raising Awareness Of How You Make An Impact
How To Create Clear, Compelling Messages
Skills And Techniques That Will Make The Impact You Want
Section Two: Influencing As An Exceptional Communicator
Overt And Covert Influencing.
Influencing Without Direct Authority
Understanding Your Key Stakeholders
Seeing Things From Other People's Points Of View
Motivating And Inspiring Others And Gaining Buy-in
Section Three: Conflict And Delivering Difficult Messages
Managing Conflict Effectively
Delivering Tricky Messages While Maintaining Positive Relationships
Identifying Situations Where Your Communication Could Have Been Better
New Techniques Using Forum Theatre
Section Four: Presenting With Flair
How to Be A Dynamic And Secure Presenter
Arenas In Which Presenting Takes Place
What Happens In Front Of An Audience And How To Manage Your Nerves