* All fees are exclusive of vat
** PREMIUM - Customize your learning experience
Course Description
Effective writing skills are a key ingredient in effective organizational communication and personal success. This interactive program provides participants with the opportunity to review their writing skills and improve the quality and impact of their written communications.
What Do Participants Learn?
- Understand the differences between written and oral communication
- Understand the different types of business writing and apply them
- Select relevant material and effectively structure reports
- Apply effective writing plans and draft processes
- Understand the difference between active and passive communication
- Apply correct grammar and choice of words
- Compile clear and concise reports, letters and emails
Who Should Attend?
- Managers
- Supervisors
- Executives
- Who are looking to improve their written communication skills
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: What is Business Writing
• Definition of Business Writing
• Advantages and Disadvantages of written communication
• Elements to consider before writing a business document
• Grammar and Language in Business Writing
• Different types of business communication
Section Two: Principles of Business Writing
• Clarify your objective
• Clarify your thinking – create a clear message
• Understand your audience
• Choose the right structure using a logical order
• Using facts and figures
• Presentation and layout
Section Three: Writing Emails
• Understanding and using good email etiquette
• Technical issues – Using signatures, attachments, and fonts
• Applying the right structure and sequence
• Adapting the email style to represent your organization
• Sending the right message – Target the reader
Section Four: Writing Letters
• Different types of letters
• Focus and clarity
• Structure and flow
• Language and audience
• Use of enclosures
• Closing the letter
Section Five: Writing Reports
• Establish the purpose and objective of the report
• Gathering supporting data and research
• Organizing content for easy understanding
• Build a logical structure – Standard elements and variations
• Creating a structured checklist to support your content
• Use of appropriate level of language
• Correct use of grammar and punctuation
• Incorporate the organization’s tone of voice
• Build rapport with the reader
• Use of graphics, graphs, and data
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