* All fees are exclusive of vat
** PREMIUM - Customize your learning experience
Successful contract management requires a successful closeout. Many agencies struggle with this step in the contract lifecycle because personnel infrequently face this task and it’s considered less important than other tasks. All employees involved in the contracting process need to be able to deploy best practices in post-award contract administration to enable their organisations to get the full benefit from procurement activity. Closing out a contract can be as critical a task as awarding the contract. You will gain the skills to effectively deal with contractors and other stakeholders to ensure that contracts are closed according to the terms laid out and to handle problems or issues that may arise.
This 5 day-training course will provide a practical hands-on approach to the effective creation of contracts and the management of both the contract and the project to which it relates.
What Do Participants Learn?
At the end of this training seminar, you will learn to:
Be able to provide better outcomes from contracts
Update their Contract administration techniques
Monitor contract performance
Manage the contract change process
Know how to analyse contract obligations and risks
Manage contract default, and consider remedies including termination
Prepare for contract claims and disputes
Review acceptance and Contract closeout issues
Discuss organizational structures and players required for closeout
Execute the steps required to close out different types of contracts
Handle items of special concern
Who Should Attend?
What Will the Learning Experience Include?
Comprehensive pre-program activities include:
Web-based information forms & surveys completed by attendee.
Direct consultation with the attendee about the expectations.
During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
Participants learn from expert trainers who have both academic and business experiences.
Highly applicable training content & instructive activities for adding depth to training topics.
**A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Explore & Practice
Apply & sustain the learning experience by using this ongoing support:
To ensure participant has new skills or behavior progress.
Optional, fee-based mentoring & coaching with the trainer.
Training materials & additional documents (e-books, pdf files, presentations and articles)
Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
Section One: Objectives of Contract Administration
Effective Contract Administration
Causes and effects of contract failure
Analysis of the Contract requirements
Defining the Job to be done – specifications and statements of work
Key Players In Contract Administration
Typical Outputs Of Contract Administration
Section Two: Managing Contract Risks
Why risk management is key to successful outcomes
Risks and selecting the right contract structure
Identifying contract risks
Assessing and allocating risk
The risk (and opportunities) of types of contract – including traditional, lump sum, schedule of rates, reimbursable, partnering
The management information required from the contractor to engender trust
Consequences of inadequate and misleading data
Responses To risk
Important contract clauses concerning risk
Using Bonds and guarantees
Working with service level agreements
Section Three: Contract Closeout Procedures
Contract Completion Statement
Time Standards for Closing Contract Files
Types of Contract Files
Contents of Contract Files
Basic Closeout Principles
Areas of Special Concern
Effects of Contract Termination on Closeout Procedures
Section Four: Dispute Analysis & Assessment
Executing risk, problem and opportunity management plans
Implementing project control metrics tracking
Addressing the people, process, product, and timing
Dealing with non-performance/default – Acquiescence, Dispute or Action plans?
Dispute Management and Resolution
The strengths and weaknesses of different approaches to resolving disputes