Course Description
Project managers are constantly faced with the challenge of managing people who don't report directly to them. That means a project's success often depends upon your ability to influence and persuade team members and stakeholders at all levels. In this short course, you'll explore the concepts, advantages, and disadvantages of various methodologies, tools, and techniques to influence, persuade, and negotiate in a variety of project environments.
What Do Participants Learn?
- Influence vs. Persuasion: Advantages and Disadvantages of Each
- Effective Use of Persuasion
- Laws of Persuasion and Their Uses
- Ethical Issues
- Power and the Project Manager
- Influence Styles of Project Managers
- Tools and Techniques
- Influencing and Negotiation Skills for Project Managers
Who Should Attend?
- PMP-certified project managers
- IT project managers
- Project coordinators
- Project analysts, project leaders
- Senior project managers
- Team leaders
- Product managers & program managers
- Project sponsors
- Project team members who want to continue to develop their skills and renew their PMP certification.
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: Definitions
- Influence
- Persuasion
- Manipulation
- The "Why" of Persuasion
- Usefulness and Advantages of Persuasion
- Laws of Persuasion
Section Two: Persuasion Strategies
- Top Strategies
- General Tips For Effective Persuasion
- Using Persuasion at Work
- Negotiation
- Conflict
- Listening
Section Three: Influence
- Influence Skills
- Influence Styles
- Maslow's Hierarchy of Needs
- Temperament Theory
- Ethical Issues