Course Description: This course covers the key areas of air navigation service provider activities and planning. Gain a solid knowledge of modern air navigation service provider business management practices that will help you guide your organization to success.
Understand the Air Navigation Services regulatory and institutional framework
Understand the emerging issues such as corporate social responsibility
Understand the issues, business continuity, cyber security, codes of conduct, conflict of interest and managing social media
Who should attend?
Operational staff and supervisors
Executive and senior managers in Air Navigation Service Providers
Air Traffic Controller Officers
Global aviation and ANSP issues
ICAO Global Air Navigation Plan Doc 9750
Financial planning and budgeting
Enterprise risk management
Economic regulation and ANS charges
Managing and financing ANSP
Aviation System Block Upgrades (ASBU)
Performance measurement and bench marking
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