Time Management & Stress Reduction

Section One: Managing Yourself And Your Day

• Goal Setting – Why Have Goals?
• Setting Smart Objectives To Achieve Your Goals
• Planning And Scheduling Your Activities
• Establishing Responsibilities And Priorities
• Effective Use Of Diaries, Time Planners, Time Logs, Etc.
• Criteria For Prioritizing Using The Urgent And Important Model
• My Perfect Section – When Are You At Your Best?

Section Two: Personal Time Management Styles And Communication

• Your Time Management Style – Productive Or Obstructive?
• Highlighting Personal ‘time-stealers’ And Areas For Development
• Procrastination – The Stealer Of Time
• Dealing With Interruptions And Distractions – Staying Focused
• Communication Styles And How To Use Positive Communication To Aid Productivity
• Empowerment Techniques – Learning When To Push Back Using The Wish Model

Section Three: Effective Meetings And Delegation

• Meeting Preparation – What Tools Do You Need?
• Managing The Meeting – Time-keeper, Note Taker, Chairperson
• Tips And Techniques For Effective Meetings
• What Does Effective Delegation Look Like?
• Styles Of Management That Aid And Hinder Delegation
• How To Delegate Successfully
• Understanding How People Learn
• The Use Of Feedback In The Delegation Process

Section Four: Understanding Workplace Stress And Its Causes

• What Is Stress?
• What Contributes To Workplace Stress? – The Top Ten Causes
• The Impact Of Stress On Personal Performance – The Positive And Negative Effects Of Stress
• Recognizing The Signs Of Stress In Ourselves And Others
• Tips And Techniques For Managing Stress
• Maintaining An Effective Balance Between Home And Work

Section Five: Managing Workplace Stress Through Behavior And Communication

• Understanding Behavior Types: Passive, Aggressive, Passive-aggressive And Assertive
• How Our Thought Process Affects Our Behavior
• Developing Self-assertiveness To Achieve Greater Control Over Stress
• Conflict Management – A Common Cause Of Stress
• Analysis Of Individual Conflict Management Styles
• Using Emotional Intelligence To Manage Stress And Conflict Situations