The Advanced Executive Secretary Program

Section One. Partnering Strategically With Your Leader

• Understanding the Strategic Role of Today's Executive Assistant
• Working "With" versus Working "For'" your Leader
• Achieving Higher Engagement and Involvement in your Leader's Scope
• Self-Empowerment: Creating your Own Mission Statement
• Increasing your Share in Decision-Making
• Developing Forward Thinking: Being a Proactive Thinker

Section Two. Presenting Your Ideas with Passion and Credibility

• Planning for a Convincing Presentation
  
• Developing and Organizing Objectives and Content
• Delivering the Presentation and Fielding Questions
• Using Visual aids to Support the Presentation

Section Three. Building and Maintaining Systems

• What is a System? The Why and How of Systems
• Filing Systems: Controlling Documents, e-Filing, and Cloud Storage
• Time Management Systems: Planning, Organizing and Controlling
• Idea Generating Systems: Spotting and Implementing Improvements
• Self-Management Systems: Setting your Own Targets and Exceeding Them
• Using Discipline to Maintain and Ensure System Continuity

Section Four. Negotiating with Suppliers, Event Organization

• Principles of Successful Negotiations with Internal and External Suppliers
  
• Negotiation Planning and Tactics, Aiming at Win-Win Outcomes
• Negotiating for the Long-Term
• Planning for Events: A Project Management Approach
  
• Promoting, Managing and Controlling Events
• Secrets of Dealing with Hotels and Venues
• Protocol and Business Etiquette

Section Five. Principles of Business Etiquette

• Phone, e-Mail and Meeting Etiquette
• Understanding Values, Beliefs, and Perceptions
• Dealing with Different Personalities and Cultures
• Creating a Personal Brand within the Organization