* All fees are exclusive of vat ** PREMIUM - Customize your learning experience
The role of Executive Secretary in the organization is hard to be underestimated and its importance continues growing as fast as the business life evolves and develops all around the world, across locations and business domains.
The Advanced Executive Secretary Program is an intensive and interactive 5-day executive-level training program. This program equips current and aspiring Executive Assistants with the skills and knowledge they need to excel.
What Do Participants Learn?
Provide full support to stakeholders in order to enhance the success of the business.
Apply emotional intelligence to foster excellent business relationships, laterally, and vertically.
Plan and present strong business cases to their managers.
Build and maintain different organizing systems that will lead to increased productivity.
Generate win-win outcomes in any negotiation session.
Plan and organize a successful event while practicing excellent business etiquette and protocol.
Who Should Attend?
Executive Assistants And Supervisors Of Junior Staff Who Already Possess The Essential Administration Skills And Seek To Move Their Career Further Up
What Will the Learning Experience Include?
Comprehensive pre-program activities include:
Web-based information forms & surveys completed by attendee.
Direct consultation with the attendee about the expectations.
During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
Participants learn from expert trainers who have both academic and business experiences.
Highly applicable training content & instructive activities for adding depth to training topics.
**A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Explore & Practice
Apply & sustain the learning experience by using this ongoing support:
To ensure participant has new skills or behavior progress.
Optional, fee-based mentoring & coaching with the trainer.
Training materials & additional documents (e-books, pdf files, presentations and articles)
Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
Section One. Partnering Strategically With Your Leader
Understanding the Strategic Role of Today's Executive Assistant
Working "With" versus Working "For'" your Leader
Achieving Higher Engagement and Involvement in your Leader's Scope
Self-Empowerment: Creating your Own Mission Statement
Increasing your Share in Decision-Making
Developing Forward Thinking: Being a Proactive Thinker
Section Two. Presenting Your Ideas with Passion and Credibility
Planning for a Convincing Presentation
Developing and Organizing Objectives and Content
Delivering the Presentation and Fielding Questions
Using Visual aids to Support the Presentation
Section Three. Building and Maintaining Systems
What is a System? The Why and How of Systems
Filing Systems: Controlling Documents, e-Filing, and Cloud Storage
Time Management Systems: Planning, Organizing and Controlling
Idea Generating Systems: Spotting and Implementing Improvements
Self-Management Systems: Setting your Own Targets and Exceeding Them
Using Discipline to Maintain and Ensure System Continuity
Section Four. Negotiating with Suppliers, Event Organization
Principles of Successful Negotiations with Internal and External Suppliers
Negotiation Planning and Tactics, Aiming at Win-Win Outcomes
Negotiating for the Long-Term
Planning for Events: A Project Management Approach