* All fees are exclusive of vat
** PREMIUM - Customize your learning experience
Course Description
This training course has been designed to enable you to learn and practice the art of building & forming strong and healthy relationships that will lead to cooperation and collaboration with those you interact with. This course enables you to gain the greater cooperation from others while forming strong relationships with stakeholders and building better client relationships. Not only will it give you the confidence to gain the trust and respect of your team, but it will also assist in leveling your success while building high performance team.
What Do Participants Learn?
- Appraise the key features and benefits of relationship management
- Assess the current strengths and weaknesses of our stakeholder network and create an appropriate development plan
- Evaluate key relationships for creating the right environment for innovation and collaboration
- Examine common approaches to developing shared purposes and goals
- Apply leadership practices which inspire and support team to achieve trust and respect
Who Should Attend?
- Professionals who want to learn techniques to work with other colleagues
- Team leaders, supervisors, section heads and managers
- Professionals who have an interest in a management position
- Anyone who wants to become a leader in their work role
- Project, purchasing, finance & production officers and personnel
- Technical professionals including those in Maintenance, Engineering & Production
- Secretaries, clerks, administrative and support staff
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: The Benefits of human networks & Collaboration
- Understanding the importance of relationship management
- The benefits of Collaboration vs competition with others
- Learned behaviours and how they affect our ability to form relationships
- Developing and understanding of how relationships effect teams
- The law of reciprocity
Section Two: Building the Innovative and Collaborative Team
- Understanding the inherent differences in team members
- High performance teams need understanding of each other
- Building a collaborative team approach to achieving results
- Appraising team strengths and weaknesses
- Designing a team personality matrix
Section Three: Creating the Right Environment for trust and Collaboration
- The new role of leadership, leading in the modern age
- Building our own unique character and charisma
- Discovering our personal strengths and blind spots
- Trust and relationship communication techniques
- Recognition of individual and team achievements. feeding forward
- reducing conflict & creating cohesion with stakeholders
Section Four: Inspiring Shared Purposes and Common Goals
- Discovering Individual goals & relationship preferences
- Developing a team picture of success
- Documenting shared purposes and common goals
- Strategic priorities for greater collaborative team working
- Monitoring progress and achievement
Section Five: Leadership Practices for Innovative and Collaborative Teams
- Guiding principles: drawing on great experiences
- Communication with and within your team
- Dealing with people with different attitudes
- Personal and team accountability
- Developing a personal and team action plan
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