* All fees are exclusive of vat ** PREMIUM - Customize your learning experience
A Stakeholder is an individual or group, with an interest in what you provide or do. If you are going to influence your Stakeholders, you must take the time to develop and build support. Whether this is for a project or a major change initiative, without the support of people, you will fail. Research has shown that Project and Programme Management Specialists spent much more time than the average respondent dealing with people and people issues.
This training course indulges the participants in various methods of effective stakeholder management and empowers them to improve their stakeholders relations, therefore, improving the overall business.
What Do Participants Learn?
Describe The Critical Approaches To Stakeholder Management
Discuss The Main Methods Of Effective Influence
Apply Psychological Communication Theory To Project And Program Management
Analyze The Appropriate Negotiation Techniques In A Given Situation
Design A Strategy For Stakeholder Engagement
Who Should Attend?
Project Management Professionals
Project And Program Managers
Any Manager Who Needs To Improve Their Skills In Communication, Negotiation, And Influence
Human Resource (Hr) Professionals
What Will the Learning Experience Include?
Comprehensive pre-program activities include:
Web-based information forms & surveys completed by attendee.
Direct consultation with the attendee about the expectations.
During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
Participants learn from expert trainers who have both academic and business experiences.
Highly applicable training content & instructive activities for adding depth to training topics.
**A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Explore & Practice
Apply & sustain the learning experience by using this ongoing support:
To ensure participant has new skills or behavior progress.
Optional, fee-based mentoring & coaching with the trainer.
Training materials & additional documents (e-books, pdf files, presentations and articles)
Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
Section One: Essential Communication Skills For Stakeholder Management
Introduction To Stakeholder Management
Understanding The Psychology Of Communication
The Seven Largest Barriers To Effective Communication
How To Remove These Barriers
Why Listening Is More Important Than Talking
The Emotional Intelligence (EI) Skills Needed For Management
Section Two: Stakeholder Management
Key Stakeholder Management Definitions
Identifying Your Stakeholders
The Three-step Approach To Effective Stakeholder Management
Anticipating Your Stakeholder Likely Needs
Developing Ongoing Business Relationships
Section Three: Influencing Skills
The Tools Of Influence
Reciprocity: Give And Take
The Importance Of Commitment & Consistency
How Social Proof Influences Behavior
Liking, Authority & Scarcity
Section Four: Negotiation Techniques And Practice
Coleman Raider Bare-bones Model
Negotiating Styles Assessment
Create The Ideal Batna
Introduction To Reframing Techniques
Cultural Differences That Affect Negotiation
Negotiating Styles, Tactics And Overcoming The Deadlock
Section Five: Essential Skills For Stakeholder Management