* All fees are exclusive of vat
** PREMIUM - Customize your learning experience
The move to a team leader or line manager is a significant change for a supervisor or technical specialist. Balancing wider organizational and customer demands with the needs of the team call for a wide range of skills, and the ability and confidence to know when to stand back from operational pressures and understand the bigger picture.
What Do Participants Learn?
Understand your role as manager and leader
Establish clear objectives and standards of performance for your team
Manage your workload using effective prioritization and delegation techniques
Maximize your influencing skills
Build an effective team
Develop and leverage the capabilities of team members
Who Should Attend?
Anyone involved in management and leadership
What Will the Learning Experience Include?
Comprehensive pre-program activities include:
Web-based information forms & surveys completed by attendee.
Direct consultation with the attendee about the expectations.
During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
Participants learn from expert trainers who have both academic and business experiences.
Highly applicable training content & instructive activities for adding depth to training topics.
**A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Explore & Practice
Apply & sustain the learning experience by using this ongoing support:
To ensure participant has new skills or behavior progress.
Optional, fee-based mentoring & coaching with the trainer.
Training materials & additional documents (e-books, pdf files, presentations and articles)
Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
Section One: Understanding Your Role
Leader or manager?
Beyond the job description: finding out what your organization requires of you
Balancing conflicting stakeholder demands
Understanding the nature of change
A model for implementing change
Section Two: Personal Effectiveness, Time Management, and Delegation
Understanding yourself and your organizational environment