Negotiation and Influencing Skills (3 Days)

Course Description

Negotiation is a process where two or more parties with different needs and goals discuss an issue to find a mutually acceptable solution. Good negotiations contribute significantly to business success, as they help you build better relationships and better partnerships.

Influencing and Negotiating Skills is a highly practical and interactive course, designed to develop and enhance your skills so that you can influence and negotiate upwards or sideways within your organization, or with external clients and suppliers.

What Do Participants Learn?

• A More Positive And Confident Approach To Influencing And Negotiating
• An Awareness Of Different Negotiating Styles And How To Respond To Them
• More Personal Impact When Communicating Throughout And Outside Your Organization
• Greater Awareness Of Your Current Influencing Style And Techniques For More Effective Ways Of Influencing

Who Should Attend?

• Need To Build Relationships And Influence Others Within Or Outside Your Organization
• Have A Role Which Requires You To Influence Rather Than Manage
• Take Part In Or Lead Price Or Other Types Of Formal Negotiations
• Manage Potentially Difficult Relationships With Clients And Other External Contact

What Will the Learning Experience Include?

Phase: 1

Introduce

• Comprehensive pre-program activities include:
• Web-based information forms & surveys completed by attendee.
• Direct consultation with the attendee about the expectations.

• During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
• Participants learn from expert trainers who have both academic and business experiences.
• Highly applicable training content & instructive activities for adding depth to training topics.
• **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.

Phase: 2

Explore & Practice

Phase: 3

Apply

• Apply & sustain the learning experience by using this ongoing support:
• To ensure participant has new skills or behavior progress.
• Optional, fee-based mentoring & coaching with the trainer.
• Training materials & additional documents (e-books, pdf files, presentations and articles)

• Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
• Participant's Evaluation
• Trainer's Evaluation

Phase: 4

EVALUATE