Course Description
Change management is a collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change. The most common change drivers include: technological evolution, process reviews, crisis, and consumer habit changes; pressure from new business entrants, acquisitions, mergers, and organizational restructuring
This seminar provides an opportunity to stand back from the day-to-day pressures of managerial life and focus on the wider arena. Rather than covering all areas of management, the seminar focuses on those topics that many Management Professionals find little time to address during their typical busy working day. The aim is for participants to gain a holistic view of their wider organizational and strategic context and give them the tools to formulate meaningful longer-term personal and organizational objectives.
What Do Participants Learn?
- Become An Agent For Value-added Change
- Coach Individuals And Teams To Achieve Extraordinary Goals
- Select Appropriate Methods For Measuring And Managing Performance
- Be In Tune With The Team’s Effectiveness And Be Able To Turn Morale Around If And When Necessary
- Facilitate Problem-solving Groups That Will Deliver Results On-time And On Budget
- Develop Employees To Take More Responsibility
- Use Appropriate Strategies For Influencing And Motivating Others
Who Should Attend?
- Functional Specialists Who Wish To Prepare Themselves For General Management Roles
- Existing Managers, Supervisors, Team Leaders, Management Staff, Wishing To Gain A Rounded View Of Best Management Practices
- Middle-senior Management Professionals Wishing To Update Themselves On Latest Practices Across A Range Of Management Topics
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: The Manager As A Strategist
- The Changing Reality Of Organizational Life
- New Challenges And Roles Of The Surviving Manager
- Stakeholder Analysis
- The Challenges Of Motivating Employees
- Strategic Performance Drivers Of An Effective Organization
- The Difference Between Leading And Managing
- Creating A Compelling Strategic Vision
- The Power Of Living The Values
Section Two: The Manager As A Coach
- Personal Leadership Styles
- Creating A Personal Legacy
- Case Study – Leadership: The Art Of Possibilities
- The Value Of Good Relationships
- The Impact Of Expectations On Performance
- Engaging Employees In Setting Stretch Goals
- Effective Coaching Meetings
- Creating Individualized Learning Plans
Section Three: The Manager As The Project Team Facilitator
- Meetings: The Number One Time Waster
- Reducing Meeting Times By 50 Percent And More
- The Role Of The Facilitator
- The 5 Types Of Meetings
- Creating An Agenda That Focuses On Process And Content
- Dealing With Dysfunctional Meeting Behaviors
- Encouraging Creativity And Innovation
- Ensuring That Accountability Is Clear And Actions Are Followed Up
Section Four: The Manager As Team Leader
- Teamwork Best Practices
- Creating A High-performance Team
- Empowerment And Its Link To Performance
- Team Decision Making: When And How To Achieve A Consensus
- Performance Measurement
- The 4 Stages Of Team Development
- Teambuilding Techniques
- Conflict Resolution
- Recognition And Reward
Section Five: The Manager As Change Agent
- The Challenge Of Personal Change
- Six Typical Reactions To Change
- The Top Attributes Of Change Agents
- Influencing Upward
- Six Sources Of Power
- The Importance Of Humility
- The Secrets Of Assertiveness
- When To Seek Help