Leading & Change Management

Section One: Change Leadership at Work

• The key drivers of change today
• The difference between change management and change leadership
• Approaches to organizational change
• Change at the individual, team, and organizational level
• Individual resistance to change
• The five psychological phases of change and their effective management

Section Two: The Practice of Change Leadership

• Best practice in change leadership
• The pressure-performance relationship
• Designing a suitable change management model
• Supporting employees through change
• The importance of communication during change
• How to communicate a clear vision of the broad impact of change

Section Three: Organisational Development (OD) & Work Psychology

• The Psychology of Work
• History of Organisational Development & work psychology
• Putting Organisational Development into practice
• Tools for change leadership
• Using SWOT and PESTEL for change leadership
• Force Field Analysis techniques

Section Four: Organizational Culture and Change

• Understanding culture
• Organizational culture and change
• Artifacts and norms of behavior
• The impact of culture on change
• Culture management
• Steps in developing a change strategy and effective change goals

Section Five: Change Across National Cultures

• Introducing culture and Hofstede models
• How different national cultures may respond to change
• Individualism vs. Collectivism and its impact on change
• How different attitude and belief systems affect our work
• Effect of culture on the change management process
• Personal action planning