Course Description
Change is a fact of life in all teams, organizations, and countries. The Leadership of change is vital and no matter what activities a Leader or Manager becomes involved in, from strategy implementation to make simple amendments to a working system; all of these activities require change leadership skills. Every time a Leader or Manager makes a decision, some type of change occurs.
What Do Participants Learn?
- Define what change is and how it impacts on the way people work
- Design a suitable change management model in their workplace
- Identify people’s responses to change and explore the reasons why people resist change
- Describe organizational culture
- Develop practical skills in change leadership
Who Should Attend?
- All Managers and Leaders who wish to enhance their competencies in change management
- All Human Resource (HR) personnel
- People who are likely to take up managerial positions in the future that will involve managing change
- Engineers and other technical professionals moving into Organisational Development (OD) or Business Partner (BP) roles
- Occupational Health & Safety and training staff involved in change management
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: Change Leadership at Work
- The key drivers of change today
- The difference between change management and change leadership
- Approaches to organizational change
- Change at the individual, team, and organizational level
- Individual resistance to change
- The five psychological phases of change and their effective management
Section Two: The Practice of Change Leadership
- Best practice in change leadership
- The pressure-performance relationship
- Designing a suitable change management model
- Supporting employees through change
- The importance of communication during change
- How to communicate a clear vision of the broad impact of change
Section Three: Organisational Development (OD) & Work Psychology
- The Psychology of Work
- History of Organisational Development & work psychology
- Putting Organisational Development into practice
- Tools for change leadership
- Using SWOT and PESTEL for change leadership
- Force Field Analysis techniques
Section Four: Organizational Culture and Change
- Understanding culture
- Organizational culture and change
- Artifacts and norms of behavior
- The impact of culture on change
- Culture management
- Steps in developing a change strategy and effective change goals
Section Five: Change Across National Cultures
- Introducing culture and Hofstede models
- How different national cultures may respond to change
- Individualism vs. Collectivism and its impact on change
- How different attitude and belief systems affect our work
- Effect of culture on the change management process
- Personal action planning