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Course Description
Today, more than ever, shaping how an organization ticks and how employees function within are top priorities.
This Leadership Effectiveness for the Managers training course will provide administrators with the information they need to develop and deepen the attributes, behaviours, values and practices of effective leadership. The course describes how to enrich management competencies, strategic and operational decision making, together with developing skills and techniques for problem-solving, leading change and organisational development. It focuses on advancing leadership proficiencies and leveraging them for measurable, sustained impact in a range of business environments.
What Do Participants Learn?
- Understanding the distinction between personal leadership and organizational leadership
- Creating an innovation process and understanding the planning process
- Understanding the performance process and accountability
- Creating a coaching and appraisal process
- Improving problem analysis and decision-making
- Recognizing human potential
- Employing a delegation process
- Handling mistakes
- Building quality communication to lead and facilitate more effective meetings
- Striving for continuous improvement
Who Should Attend?
- Middle and Senior Leaders who want to find a more authentic style
- Team leaders, Mentors, and Coaches who need to communicate with their reports in more effective ways
- Professionals who wish to transform their way of working to a more leader based ideal; empowering to gain greater performance
- Aspiring leaders wishing to understand the next level and the change from Management to Leadership
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: Introduction – Knowing Yourself
- Evaluate current and future requirements of your work role and that of your team, taking into account the vision and objectives of your organisation
- Consider your values and your career/personal goals and identify information which is relevant to your work role and professional development
- Discuss and agree personal work objectives with your manager and agree how you will measure progress
- Agree a development plan to address any identified gaps in your current knowledge, understanding and skills
- Learn how to get regular and useful feedback from those who are in a good position to judge it
Section Two: Managerial Leadership and Emotional Intelligence
- Understand psychological vs. employment contracts
- Consider diversity, equality and generational influences
- Determine your leadership style
- Lead through empowerment
- Understand situational leadership models
- Learn the five key domains of Emotional Intelligence
- Evaluate your own current level of EI across these domains
- Develop skills that help to build your emotional awareness of
- yourself and others
- Embed emotionally-intelligent behaviour in your roles
- Learn how to coach others to better understand EI
Section Three: Effective Communication and Performance Management
- Explore self-disclosure
- Develop assertiveness
- Practise active listening
- Explore appropriate questioning techniques
- Appreciate constructive feedback
- Understand the process of communication and barriers to
- effective communication
- Develop skills for effective persuasion and influence
- Build relationships and trust
- Lead and participate in effective meetings
- Understand the aims and objectives of performance management systems Develop performance goals
- Manage staff appraisal interviews
- Negotiate a learning and development plan
- Support individuals in identifying their abilities and needs
- Establish with the individuals:
- The areas where they want to develop their performance
- The standard of performance they wish to achieve
- The support they can expect from you and the commitment you expect from them
- The timescale of the process Effectively coach, counsel and mentor
Section Four: Building Effective High-Performance Teams & Change Management
- Explore why we should develop teams and what is the purpose of the team
- Appreciate the difference between people in groups and as individuals
- Understand the stages of team development
- Learn key characteristics of effective teams
- Practise a supervisory role within the team
- Learn how to balance task focus and relationship focus
- Encourage members of your team to share, discuss and work together in developing ideas
- Manage your team through change
- Deal with individual responses to changes
- Deal with individual and organisational barriers to change
Section Five: Problem Solving, Decision Making, and Course Summary
- Learn how to be aware of the issue
- Practise information gathering techniques
- Problem definition
- Create a goal statement
- Generate solutions
- Choose the solution
- Implementation planning and taking action
- Evaluate the result
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