Course Description
The most valuable asset of any organization at any level is its leaders. Ignoring the need to develop and nurture leadership communication skills can be a huge detriment and contribute to failed business objectives. In this training course, we look at both of these ingredients of success and bring them together in a comprehensive and practical manner.
From preparing and organizing your thoughts to analyzing the practical reality of what you want to accomplish, this course will cover it all. You will get the opportunity to discover your hidden talents and practice what you learn before going back to your workplace and influence people, events, and your own future.
What Do Participants Learn?
This course is designed to help you develop effective communication techniques that can be used for any level of the audience. Learn your personal leadership style and how to address the challenges you may face in leading others at every stage of your life.
Who Should Attend?
- Executives
- Directors / Business Owners
- Managers
- Team Leaders
- Entrepreneurs
- Decision Makers
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: Organizing And Delivering Thoughts And Messages
- Understanding Your Leadership Role And Its Relation To Communication
- Organizing Your Ideas Using Mind Mapping
- Presenting Vs. Public Speaking
- Importance Of Communication To Any Leader
- Essentials Of Public Speaking
- Communicating Tasks And Assignments Effectively
- Communicating Performance Issues
- Case Study – Successful Leaders – How Did They Achieve?
Section Two: Earning Credibility As A Leader
- Identifying The Characteristics Of A Credible Leader
- Establishing Your Credibility Firmly
- Five Main Sources Of Power Of Any Leader
- Maximizing The Leader’s Effectiveness With Emotional Intelligence
- Understanding The Ingredients Of Emotional Intelligence
- Creating A Positive Professional Image Within The Organization
- Changing Communication Style Depending On Team Member And Condition
- Motivating Through Communication
- Creating An Environment Of Engagement
Section Three: Winning Hearts And Minds Of People
- Knowing Your Employees
- Managing Your Employees’ Expectations
- Selling Your Ideas To An Audience
- Creating A Persuasive Message That Evokes The Right Emotions
- Reframing A Message From Negative To Positive
- Reframing A Message From Subjective To Objective
- Adjusting Your Message To Accommodate The Audience’s Needs, Wants And Style
- Communicating Difficult News Or Unpopular Messages
- Leading And Communicating During A Crisis
Section Four: Building Consensus, Commitment And Cooperation
- Principles Of Ethical Leadership
- Ethical Dilemmas Faced By Leaders
- Identifying Techniques For Building Consensus
- Describing How To Secure Commitment And Cooperation To Your Change Initiatives
- Exploring The Stages Of Effective Change Management
- Creating Healthy Inter-departmental Cooperation And Communication
Section Five: Leading Organizational Communication
- Controlling And Managing Rumours
- Dealing And Managing Office Politics
- Responding To Key Political Behaviour
- The Four Types Of Grapevine Chain
- Leading Cultural Change
- Transparency In An Organization: How Far Should We Go?
- Choosing The Right Channel For Communicating Your Message
- Communicating And Leading Your Organizational Vision, Mission And Values
- Final Discussion – Training Evaluation