* All fees are exclusive of vat ** PREMIUM - Customize your learning experience
The most valuable asset of any organization at any level is its leaders. Ignoring the need to develop and nurture leadership communication skills can be a huge detriment and contribute to failed business objectives. In this training course, we look at both of these ingredients of success and bring them together in a comprehensive and practical manner.
From preparing and organizing your thoughts to analyzing the practical reality of what you want to accomplish, this course will cover it all. You will get the opportunity to discover your hidden talents and practice what you learn before going back to your workplace and influence people, events, and your own future.
What Do Participants Learn?
This course is designed to help you develop effective communication techniques that can be used for any level of the audience. Learn your personal leadership style and how to address the challenges you may face in leading others at every stage of your life.
Who Should Attend?
Directors / Business Owners
What Will the Learning Experience Include?
Comprehensive pre-program activities include:
Web-based information forms & surveys completed by attendee.
Direct consultation with the attendee about the expectations.
During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
Participants learn from expert trainers who have both academic and business experiences.
Highly applicable training content & instructive activities for adding depth to training topics.
**A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Explore & Practice
Apply & sustain the learning experience by using this ongoing support:
To ensure participant has new skills or behavior progress.
Optional, fee-based mentoring & coaching with the trainer.
Training materials & additional documents (e-books, pdf files, presentations and articles)
Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
Section One: Organizing And Delivering Thoughts And Messages
Understanding Your Leadership Role And Its Relation To Communication
Organizing Your Ideas Using Mind Mapping
Presenting Vs. Public Speaking
Importance Of Communication To Any Leader
Essentials Of Public Speaking
Communicating Tasks And Assignments Effectively
Communicating Performance Issues
Case Study – Successful Leaders – How Did They Achieve?
Section Two: Earning Credibility As A Leader
Identifying The Characteristics Of A Credible Leader
Establishing Your Credibility Firmly
Five Main Sources Of Power Of Any Leader
Maximizing The Leader’s Effectiveness With Emotional Intelligence
Understanding The Ingredients Of Emotional Intelligence
Creating A Positive Professional Image Within The Organization
Changing Communication Style Depending On Team Member And Condition
Motivating Through Communication
Creating An Environment Of Engagement
Section Three: Winning Hearts And Minds Of People
Knowing Your Employees
Managing Your Employees’ Expectations
Selling Your Ideas To An Audience
Creating A Persuasive Message That Evokes The Right Emotions
Reframing A Message From Negative To Positive
Reframing A Message From Subjective To Objective
Adjusting Your Message To Accommodate The Audience’s Needs, Wants And Style
Communicating Difficult News Or Unpopular Messages
Leading And Communicating During A Crisis
Section Four: Building Consensus, Commitment And Cooperation
Principles Of Ethical Leadership
Ethical Dilemmas Faced By Leaders
Identifying Techniques For Building Consensus
Describing How To Secure Commitment And Cooperation To Your Change Initiatives
Exploring The Stages Of Effective Change Management
Creating Healthy Inter-departmental Cooperation And Communication
Section Five: Leading Organizational Communication
Controlling And Managing Rumours
Dealing And Managing Office Politics
Responding To Key Political Behaviour
The Four Types Of Grapevine Chain
Leading Cultural Change
Transparency In An Organization: How Far Should We Go?
Choosing The Right Channel For Communicating Your Message
Communicating And Leading Your Organizational Vision, Mission And Values