Inspiring Leadership Through Emotional Intelligence

Section One: The Fundamentals Of Emotional Intelligence (EQ)

• Emotional Intelligence
• Establishing A Common Definition Of EQ
• Exploring Intelligence As A Multi-dimensional Model
• The Benefits Of EQ In The Workplace
• What Impacts EQ Has On Your Work?
• Assessing Your Individual EQ Baseline
• How To Apply EQ To Become A More Authentic Leader
• IQ And EQ
• Difference Between IQ And EQ
• Relationship Between IQ And EQ

Section Two: Self-awareness: The Key To Emotional Intelligence

• Expanding Self-awareness
• Balancing Your Brain’s Internal Advisors: Emotional, Rational, Intuitive And Instinctual
• The Impact Of Head, Heart, And Guts On Behaviour
• Self-awareness Strategies
• The Value Of The EQ Competency Model
• Evaluating A Proven Emotional Competency Model
• Examine Core Skills Competencies: Self-awareness, Empathy, Self-management, Social Awareness, And Nurturing Relationships
• Appraising And Interpretation Of Your EQ
• Outlining Your Personal Profile
• Determining Your Strengths, Weaknesses, And Areas For Development

Section Three: The Competent Self-manager

• Recognizing And Affirming Your Emotions
• Benefiting From Being Honest And Open With Yourself
• Expanding Your Behavioural Repertoire For Personal Effectiveness
• Emphasizing The Importance Of Personal Congruence
• Steps To Manage Your Emotions
• Developing Personal Authenticity
• Demonstrating Authentic Leadership Through Your Actions
• Balancing Personal Effectiveness Through Greater Control And Flexibility Of Your Emotional Responses
• Applying EQ Best Practices
• Differentiating Between Managers And Leaders
• Gaining Insight Into Your Leadership Courage
• Consciously Thinking As A Leader

Section Four: Leading With Courage And Social Awareness

• Taking Control Of Your Negative Self-talk
• Self-management Strategies
• Banishing Self-disempowering Words
• Reframing Ineffective Language
• Disputing Unhelpful Thought Processes
• Reading The Emotional Landscape
• Recognizing And Valuing The Emotions Of Others
• Expressing Authentic Thoughts And Feelings
• Reflecting And Paraphrasing For Effective Listening
• Creating A Productive Team Environment
• Practicing Self-disclosure To Improve Relationships
• Applying The Johari Window Framework
• Leveraging Active Listening Techniques
• Responding Thoughtfully To Difficult People
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Section Five: Communication And Emotionally Intelligent Team 

• Facilitating Effective Communication
• Applying Strategies For Managing Relationships
• Creating A Positive Emotional Landscape
• Actively Engaging The Emotions Of Others
• Matching Your Words With Your Body Language
• Building Strong Teamwork
• Establishing Group Norms That Bring Out The Best In Teams
• Constructively Managing Your Workplace Anger
• Facilitating Emotional Honesty And Trust
• Balancing Individual Team Member Roles
• Handling Strong Emotional Reactions
• Motivating Others Through Authentic Leadership Fostering Employee Engagement And Morale