* All fees are exclusive of vat
** PREMIUM - Customize your learning experience
Course Description
This training course helps participants to understand the importance of business etiquette and how it can be applied to the working environment. The course will introduce participants to a combination of cultural, professional and societal rules which highlight polite behavior and respect. And finally, it will help participants to learn how to interact properly within a business, not only in face to face interactions but also when using emails, in virtual meetings and phone conversations
What Do Participants Learn?
- Identify what is meant by business etiquette.
- Understand the importance of both professional and cultural expectations.
- Learn how to respond in a professional manner to the customer and work colleagues.
- Learn and understand the differences in electronic forms of etiquette.
- Identify and be aware of the importance of ethical business behavior.
Who Should Attend?
- Managers
- Supervisors
- Executives
- Anyone who is interested in the field
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Related Trainings
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Certification
Averest Training Certificate of Completion or delegates who attend and complete the training course
This course is certified by:
On-Site Training
This Course can be customized delivered to a group at your facility saving time and money.