Course Description
So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career, and your life more rewarding and enjoyable.
This soft skills training course will teach you how to develop the skills that can make the difference between a lackluster career that tops out at middle management versus one that lands you in the executive suite. Or wherever you define career success.
What Do Participants Learn?
- Understand How To Be A Great Communicator
- Become A Stronger Listener
- Appear Professional To Co-workers And Bosses Of All Ages
- Avoid Common Career Blunders That Often End Careers
- Manage Expectations For Bosses And Colleagues
- Position Yourself For Promotions
- Make Technology Your Asset, Even If You Are Afraid Of Technology
- Avoid The Not My Job Syndrome
- Develop Eq To Match Your IQ
- Develop Leadership Qualities
Who Should Attend?
- This Course Is Ideal For Any Professional Who Wants To Advance In His Or Her Career
- For Someone Who Wants Success And Is Not Satisfied To Merely Hold A Current Job
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: Talking And Connecting Your Way To The Top
- Mastering Communication
- Asking For Feedback The Right Way
- Higher Eq Or Higher Iq
- Building A Winning Team
Section Two: Mastering Communication
- The High Tech Way To Perfect Communication
- Developing Listening Skills
- Direct Versus Indirect Communication
- Communication With Executives
Section Three: Body Language At The Workplace
- Two Classic Body Language Blunders
- Body Language - Touching
- Body Language For Your Presentations
- Networking Like A Pro
Section Four: Team Management
- Delegation
- Team Building Exercises
- Team Development
- Team Briefings
- Reflective Management
Section Five: Delegating Skills
- Managing Small And Large Teams
- Trusting Your Teammates
- Feedback And Follow Up