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Course Description
Studies indicate that most people say they “mean to” delegate, and know they need to delegate but they simply don’t understand how to do so effectively. Furthermore, they do not understand the role delegation plays in effective time management. When time is not well managed, productivity drops. Regardless of your role, there will be times when you will be asked to delegate … or times when you want or need to delegate. How well you are able to do this will have a dramatic impact on the successful completion of the task as well as on you and the person(s) to whom you assign the task. In this training course, you will learn how to delegate more effectively in order to improve your time management, communicate effectively, develop yourself and others, deliver results, achieve high performance and efficiently plan and execute work. Delegation is an essential management skill and a very helpful tool because it empowers leaders to:
- allocate and distribute equitable team responsibilities and accountability
- encourage growth and development for team members and their roles
- Support succession planning and personal development.
- set, plan, measure and evaluate team goals and output
- Effectively prioritize aspects of their leadership role that cannot be delegated, such as developing relationships, performance management, strategic thinking and decision making.
What Do Participants Learn?
- Understand the importance of delegation in supporting employee development
- Use innovative delegation techniques that support your role
- Use delegation effectively to increase productivity
- Identified tasks that can be delegated and the best team member to delegate these tasks to
- Delegate wisely when in a time of management crisis
Who Should Attend?
- Head of the Department
- Mid Level to Senior Level Managers
- Team Leaders
- Supervisors
- Individual wants to enhance delegation skills
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section 1: Understand the Art of Delegation
- What does delegation means and involves?
- Why aren’t you delegating?
- The outcomes and benefits of effective delegation
- Common Problems in Delegating Tasks
- The skills needed to become a successful delegator
- The difference between goal-related tasks and routine tasks
- Understand what tasks are appropriate to delegate and what tasks are not
- Practice ruthless prioritization
Section 2: How to Delegate Effectively
- The Six Steps of Delegation
- Assess your ability to delegate
- Levels of Delegation – Examples
- Communicating Delegated Tasks
- Recording and prioritizing delegated tasks
- Monitoring progress and giving feedback
- Applying the learning
Section 3: Empowerment by Delegation
- Empowerment and Trust – Employee Engagement and Commitment
- Discover the core dimensions of empowerment
- Empowering others through effective delegation
- Understand how to assign tasks without losing control
- Praising Skills to encourage others
- How to avoid the “do-it-myself” syndrome and learn to share the work
- Crunch management tips when you are in a time crisis
Section 4: Look at Delegation from a Leader’s perspective
- Learn how to delegate the right jobs to the right people
- Coaching and Mentoring in Delegating Tasks
- Managing performance with a delegation
- How to follow up once you have delegated a task
- Open Discussion – Final Notes
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