Corporate Leadership and People Management

Section One: Understanding Your Role

• Leader Or Manager?
• Beyond The Job Description: Finding Out What Your Organization Requires Of You
• Balancing Conflicting Stakeholder Demands
• Understanding The Nature Of Change
• A Model For Implementing Change

Section Two: Personal Effectiveness, Time Management, And Delegation

• Understanding Yourself And Your Organizational Environment
• Outcome Orientation
• Setting Personal And Team Objectives
• Managing Performance
• Finding And Using Time Effectively
• A Model For Effective Delegation

Section Three: Communication, Influence & Conflict Management

• Channels Of Communication
• Effective Listening Skills
• Emotions And Rapport
• Persuasion And Negotiation: The Keys To Personal Influence
• Managing Conflict Assertively

Section Four:  Team Building, People Management, And Motivation

• How High-performing Teams Work?
• Identifying Team Roles
• Teams In Practice: Team Building Exercise
• Motivation And Reward
• Building And Sharing A Vision
• Different Approaches To Leadership

Section Five: Enhancing Team Performance Through Coaching And Development

• How Do People Learn?
• Coaching For Personal And Team Growth
• Feedback Skills
• Development Planning
• Next Steps