Change Management and Operational Excellence

Section One: The Change Problem & Its Solutions

• Introducing The Concept Of Change And Its Implications
• Discussing The Reasons Why Change Happens In Business
• Describing The Cycle Of Organizational Change
• Explaining The Models Of Organizational Dynamics
• Clarifying Successful Change Indicators And The Forces That Drive It
• Explaining The Sources And Conditions Why People Fear Change

Section Two: The Eight-stage Process

• Highlighting The Nature And Types Of Change
• Understanding And Analyzing People’s Reactions To Change
• Stating The Reasons Why Some Business Fails In Coping With Change
• Developing Good And Healthy Relationships With Stakeholders
• Establishing A Sense Of Urgency For Change And Reasons Behind It

Section Three: Some Major Facts To Deal With Change

• Developing A Clear Vision And Strategy For Change
• Promoting Effective Communication Skills To Deal With Change
• Empowering Staff For Broad-based Actions
• Generating Short-term Win-win Situations
• Anchoring New Approaches In Developing A Good Organizational Culture
• Discussing The Effective Politicking In The Workplace And Their Major Effects

Section Four: Performance Management & Development

• Linking Performance Management With Changing Factors And Circumstances
• Highlighting The Key Factors That Necessitate People To Improve Their Performance
• Coping With Various Changes And Seeking Better Results And Outcomes
• Developing Individual Self-efficacy To Better Achieve The Desired Goals
• Identifying The Main Challenges Faced And Seeking Constructive Feedback
• Preparing A Personal Development Plan And Ensuring Professional Development

Section Five: Presentations & Feedback

• Delivering Short Presentations About Selected Topics
• Identifying Individual Strengths And Weaknesses
• Mapping The Course And Exchanging Thoughts/Ideas
• Providing Professional Advice And Recommendations
• Giving And Receiving Feedback About The Training Program