* All fees are exclusive of vat ** PREMIUM - Customize your learning experience
Facility management is a professional management discipline focused on the efficient and effective delivery of support services for the organizations that it serves.
This course is designed for the professionals who are committed to improving the facility’s impact on the environment, productivity, and people — not just today, but tomorrow too.
It shows the big picture of how facility managers can improve the sustainability of facilities in the major categories of sustainable facility management: energy, water, materials and resources, workplace management, indoor environmental quality, quality of services, waste, and site impact.
What Do Participants Learn?
To Identify The Skills And Competencies Required By A Facilities Manager
To Understand The Various Risks And Safety Issues Within FM
Learn How Sustainability Tactics Can Be Integrated And Aligned With Organizational Values And Strategies
Learn How Sustainability Initiatives Can Be Evaluated, Tracked, And Reported
Learn How Facility Operations And Maintenance Can Contribute To A Facility’s Environmental And Corporate Social Sustainability Goals
Who Should Attend?
The course is applicable for the specialist in the industry as well as those practitioners with experience in the field. It is also applicable for staff working in an FM environment as well as existing facilities managers.
What Will the Learning Experience Include?
Comprehensive pre-program activities include:
Web-based information forms & surveys completed by attendee.
Direct consultation with the attendee about the expectations.
During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
Participants learn from expert trainers who have both academic and business experiences.
Highly applicable training content & instructive activities for adding depth to training topics.
**A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Explore & Practice
Apply & sustain the learning experience by using this ongoing support:
To ensure participant has new skills or behavior progress.
Optional, fee-based mentoring & coaching with the trainer.
Training materials & additional documents (e-books, pdf files, presentations and articles)
Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
Section One: Introduction To Facilities Management And Its Role Within The Organization
Overview Of FM
Understanding The Importance Of FM
Expectations Of FM
Facilities Need Assessment
Defining Hard And Soft Services
Core Competencies Of An FM Professional
Section Two: Key Elements Of Facilities Management
Understanding Organizational Goals And Objectives
Understanding Support Services
Managing People And Resources
Managing Contractors On A Daily Basis
Managing The Working Environment
Section Three: Introduction To Sustainable Facility Management
Strategy And Alignment For Sustainable Facility Management
Sustainability Goals And Initiatives
Section Four: Managing Sustainable Facilities
Sustainability Program Development And Implementation
Finance For Sustainable Facilities
Purchasing And Procuring For Sustainable Facilities
Section Five: Operating Sustainable Facilities, Management, And Control
Quality Of Services
Managing Internal Customer Service And Expectations