* All fees are exclusive of vat ** PREMIUM - Customize your learning experience
This course provides the essential information and practical skills that are needed to manage a contract for services. Participants will learn how to better monitor service contracts, manage risks and ensure that services rendered meet the requirements of the initial agreement. With this course you will also appreciate the ultimate link between contract administration and adaptive project management by acquiring an advanced spectrum of technical, procedural and business competencies.
What Do Participants Learn?
Course participants will be able to competently plan and carry out in the service contract administration functions for successful delivery of services in accordance with the “scope”, “quality”, “time” and “money” provisions of the respective contracts, and recognised standards of professional practice. By the end of the course, the participants will also understand the intimate link between contract administration and successful project management including reporting with respect to accomplishment of project outputs and objectives.
Who Should Attend?
Anyone involved in management and leadership
Contracts, Purchasing, and Project personnel
What Will the Learning Experience Include?
Comprehensive pre-program activities include:
Web-based information forms & surveys completed by attendee.
Direct consultation with the attendee about the expectations.
During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
Participants learn from expert trainers who have both academic and business experiences.
Highly applicable training content & instructive activities for adding depth to training topics.
**A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Explore & Practice
Apply & sustain the learning experience by using this ongoing support:
To ensure participant has new skills or behavior progress.
Optional, fee-based mentoring & coaching with the trainer.
Training materials & additional documents (e-books, pdf files, presentations and articles)
Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
Recognizing the roles and responsibilities in contract management
General Terms and Conditions
Non Solicitation clause
Important Elements of Service Contracts
Service Contracts Preparation Phase
Creating a monitoring plan
Defining quality measurement standards
Sorting out finances
Plan the work
Economic Price Adjustments
Developing Tender Evaluation Criteria
Value Model of Total Cost Of Ownership
How Do You Know You Got a Good Price?
Requesting Cost Breakdowns and Evaluations of Cost Breakdowns
Technical & Commercial Evaluations
Watching Statements of Work (SOW)
Insurance Coverage and the Certificates of Insurance (COI)
Number of renewals
Application of Incentives
Earned Value Techniques for Major Service Contracts
Interpreting Performance Data and Making Contracting Management Decisions
Managing delays and compensation
Status Reporting Clause
Rights Before Performance Is Due
How Contracts May End
Develop Techniques To Address Performance Issues Without Terminating The Contract
Termination For Convenience
Types Of Bonds & Guarantees
Disputes Resolution Provisions
Formal Contract Evaluations Intermittently Throughout the Contract Cycle