IT Project Management

Section One: Background for an IT Project Manager

• IT project life cycle: initializing, planning, execution, monitoring & controlling, and closing processes
• Waterfall to Agile Project in IT
• Stakeholder conflicts of interest, and how to resolve them
• Selecting project manager and team members
• The role of a Project Management Office(PMO)
• IT Project Leadership, Conflict and Motivation Styles

 Section Two: Project Initializing and Planning

• Decomposing a project (business) need
• Appraising IT project investments tangible and intangible quantification techniques
• Developing the IT Requirements
• Developing the Project Schedule
• Estimating and agreeing with the project resources
• Analysing the project plan

Section Three:  Managing the Project

• Resource planning  resource scheduling and resource leveling
• Determining roles and responsibilities for team members
• Risk and Issue Management  identifying and controlling
• Issue and change management processes
• Controlling the Project Status
• Managing project vendors

Section Four:  Executing the Project

• Executing the project plan
• Distribute project information to stakeholders  management and technical reports
• The change control system (change management plan)
• Project performance measurement
• Create performance measurement report
• Baseline techniques / Earned Value Analysis (EVA)

Section Five: Closing the Project

• Validating the Scope
• Contract close-out administration procurement audits
• Verifying the Product
• Monitoring Customer Satisfaction
• How to use Lesson Learnt