Course Description
This course provides the latest philosophies, methods and tools to be able to complete the two most important areas of training –Training Needs Analysis (TNA) and Evaluation. It will also show those attending how to demonstrate the added value of training activities. In today’s difficult financial climate, these are the two areas that will really make a difference to any training function.
What Do Participants Learn?
- Identify and be able to use the levels model for doing Training Needs Analysis
- Have practiced the techniques in a practical and understandable way
- Master how competencies are constructed and know which ones are the best to harness to get good results
- Use the new priority process to be able to prioritize all training requests in a logical way that is easy to understand
- Know which training is suitable for evaluation and which ones are not
- Practice evaluating a series of training courses
Who Should Attend?
- Managers
- Supervisors
- Executives
- Anyone involved in HR planning
- Anyone who is or will be responsible for human resources management
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: New Approaches To Training Needs Analysis
- Introduction
- Alternative Options To TNA
- The Four-Quadrant Model Of TNA - A New Way Of Analysis
- Use Of A Training Schema To Establish The Complete Training Process And Set The Rules
- Who Is The Customer?
- Quadrant One: Use Of A Simple Coding System To Code The Different Types Of Training
- Corporate Needs Into Action - How Much Of The Process Is Governed By TNA?
Section Two: Quadrant Two: Department Needs & Quadrant Three: Team Needs
- Quadrant Two: Departments
- The Specific Requirement Departments Have - Relationship With Yearly Operating Plans
- Speed Of Action From Identification To Action - OnGoing Monitoring - What Is Needed? Specific Analysis Tools
- Creating Self -Empowered Teams
- Departments - Your Most Challenging Customer
- Quadrant Three: TNA For Teams - What Are Their Special Needs?
- Use Of The Adair Model To Aid TNA
Section Three: Quadrant Four: Individual Needs Dealing With Priorities And Training Unit Costs
- Quadrant Four: Individual Needs
- Ways To Train Other Than Attending A Training Course
- How To Prioritise And The Quick System
- Understanding And Mastering Training - Unique Competencies
- New Software Advances To Simplify And Reduce TNA Error
- Understanding Unit Costs And Budgets For Training - Essential For TNA And Evaluation
Section Four: Mastering The Evaluation Process
- Validation Vs. Evaluation - What Is The Difference?
- Current Models Explained: Kirkpatrick, Ciro, Ies And The 10-Step Process
- Understanding The Process Of Evaluation And Its Position In The Training Cycle Schema
- How To Use The 10-Step Process To Produce Training Evaluation -each Step Explained
- The Evaluation Formula
- How You Decide What Training Needs Evaluating - Use Of The Priority Model
- All Four Quadrants Reviewed
Section Five: Practical Examples Of Evaluation - Your Chance To Master The Techniques
- Accountability Of Training Department To Guarantee And Produce Results
- Why Some People Can’t Learn - Fact Not Fiction
- Should All Training Be Subject To Evaluation?
- Back-At-Work Presentations