Training Needs Analysis & Training Evaluation

Section One: New Approaches To Training Needs Analysis

• Introduction
• Alternative Options To TNA
• The Four-Quadrant Model Of TNA - A New Way Of Analysis
• Use Of A Training Schema To Establish The Complete Training Process And Set The Rules
• Who Is The Customer?
• Quadrant One: Use Of A Simple Coding System To Code The Different Types Of Training
• Corporate Needs Into Action - How Much Of The Process Is Governed By TNA?

Section Two: Quadrant Two: Department Needs & Quadrant Three: Team Needs

• Quadrant Two: Departments
• The Specific Requirement Departments Have - Relationship With Yearly Operating Plans
• Speed Of Action From Identification To Action - OnGoing Monitoring - What Is Needed? Specific Analysis Tools
• Creating Self -Empowered Teams
• Departments - Your Most Challenging Customer
• Quadrant Three: TNA For Teams - What Are Their Special Needs?
• Use Of The Adair Model To Aid TNA

Section Three: Quadrant Four: Individual Needs Dealing With Priorities And Training Unit Costs

• Quadrant Four: Individual Needs
• Ways To Train Other Than Attending A Training Course
• How To Prioritise And The Quick System
• Understanding And Mastering Training - Unique Competencies
• New Software Advances To Simplify And Reduce TNA Error
• Understanding Unit Costs And Budgets For Training - Essential For TNA And Evaluation

Section Four: Mastering The Evaluation Process

• Validation Vs. Evaluation - What Is The Difference?
• Current Models Explained: Kirkpatrick, Ciro, Ies And The 10-Step Process
• Understanding The Process Of Evaluation And Its Position In The Training Cycle Schema
• How To Use The 10-Step Process To Produce Training Evaluation -each Step Explained
• The Evaluation Formula
• How You Decide What Training Needs Evaluating - Use Of The Priority Model
• All Four Quadrants Reviewed

Section Five: Practical Examples Of Evaluation - Your Chance To Master The Techniques

• Accountability Of Training Department To Guarantee And Produce Results
• Why Some People Can’t Learn - Fact Not Fiction
• Should All Training Be Subject To Evaluation?
• Back-At-Work Presentations