* All fees are exclusive of vat ** PREMIUM - Customize your learning experience
The course is designed to develop increased productivity and motivation through the application of best practice in the way that employees are treated by the organization. The course will enable the creation of a working environment in which all staff is able to contribute their full potential. This will involve creating a supportive and trusting climate at work and ensuring that individual and collective ER issues are handled positively and sensitively.
What Do Participants Learn?
Be able to relate the role of ER to the role of the Managers/Supervisor and Team Leader
Know how to manage change
Be able to deal with performance problems and modify the behavior of employees
Be able to influence the behavior of managers and team leaders
Be able to operate disciplinary procedures and grievance procedure
Know how to manage absence
Understand the role of an Employee Assistance program
Who Should Attend?
Anyone involved in HR planning
Anyone who is or will be responsible for human resources management
What Will the Learning Experience Include?
Comprehensive pre-program activities include:
Web-based information forms & surveys completed by attendee.
Direct consultation with the attendee about the expectations.
During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
Participants learn from expert trainers who have both academic and business experiences.
Highly applicable training content & instructive activities for adding depth to training topics.
**A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Explore & Practice
Apply & sustain the learning experience by using this ongoing support:
To ensure participant has new skills or behavior progress.
Optional, fee-based mentoring & coaching with the trainer.
Training materials & additional documents (e-books, pdf files, presentations and articles)
Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
Section One: The Core Role of Employee Relations
ER and Nationalisation
Understanding the Rationale of ER
The Core Role of ER
The distinction between the role of ER and the role of the Manager
The Impact on Policies and Procedures
Change Agent and Employee Champion
The Psychological Contract
Section Two: The ER function in Practice
Discipline - Gross misconduct
Discipline - Poor performance
Handling Sickness Absence
Return To Work Interviews
Section Three: Supporting the Manager, Supervisor or Team Leader