Everyone & every business faces risks and problems every day. This course is broken down into components starting with what makes up business risk, then moving into root cause analysis and finishing with the problem-solving techniques we need to master in today’s ever-changing world.
Develop the essential skills needed to understand the various types of risk
Analyze the options to dealing with risk
Identify the keys factors to determine the real root causes
Eliminate problems using the root cause analysis process
Develop your own methodology to solve any problem
Who Should Attend?
Financial officers and planners
Anyone interested and wanted to develop his performance in finance
Day One: Critical Thinking
What is critical thinking
How to use it
Why use it
The Habitual Criteria & core patterns of critical thinking
The essential patterns for more advanced critical thinking
Day Two: Risk
What is a risk?
Identify the types of risks
Risk: Reward decision model introduction
The choices to deal with every risk
Risk models introduced
Assurance vs. insurance
Day Three: Root Cause Analysis
Defining Root Cause Analysis (RCA)
Basic elements of root cause
General principles of root cause analysis
The general process for performing and documenting an RCA-based Corrective Action
Root cause analysis techniques
Day Four: Problem Solving
Defining the Theory of Constraints (TOC)
Introduction of the PDCA model
The Problem-solving worksheet
Introduction of the 9-step problem-solving process
The steps expanded model & its value
Day Five: Putting it all together
A case study
Applying critical thinking
Applying risk analysis
Applying root cause analysis
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