This comprehensive course on Facilities Management is a great choice for those individuals who have an interest in the field of facilities; either as an existing professional in the sector or with a desire to enter the industry and looking to master the key skills that they need to embark upon a rewarding and successful career as a Facilities Manager.
This course delivers all of the skills, knowledge, and information that you need to kick-start your learning and become an effective and highly skilled Facilities Manager.
Existing Facilities Managers can use this course to reinforce and consolidate their current knowledge and to gain more specialist knowledge in other niche areas that they may not have had direct exposure to.
Main learning outcomes of this Facilities Management course :
To identify the skills and competencies required by a Facilities Manager
To develop the required ability to implement best practice FM operations
To understand the various risks and safety issues within FM
To implement and manage maintenance programmes
To manage and control contractors’ performance and costs
Who Should Attend?
The course is applicable for the specialist in the industry as well as those practitioners with experience in the field. It is also applicable for staff working in an FM environment as well as existing facilities managers.
ROLE OF THE FACILITIES MANAGEMENT TEAM WITHIN THE ORGANISATION
Overview of FM
Understanding the importance of FM
Expectations of FM
Facilities Need Assessment
Defining Hard and Soft services
Core Competencies of an FM professional
KEY ELEMENTS OF FACILITIES MANAGEMENT
Understanding the organizational goals and objectives
Understanding Support Services
Managing People and Resources
Managing Contractors on a daily basis
Managing the Working Environment
HEALTH, SAFETY, ENVIRONMENTAL, AND WORKPLACE LEGISLATION
Health and Safety at Work
Handling workplace law
Understanding sustainability and environmental issues
MAINTENANCE AND REPAIRS
Preventative Maintenance Management
Heating, Ventilation and Air Conditioning (HVAC) Maintenance
Lifts and Escalators Maintenance
Emergency Corrective Maintenance
MANAGEMENT AND CONTROL
Managing Internal Customer Service and Expectations
Service Level Agreements
NOT INTERESTED IN THIS COURSE?
We always want to improve the quality of our courses. Please select any reasons why you feel this course is inadequate (check all that apply).