Course Description
When asked about the most common causes of construction claims, owners and contractors will likely recite a lengthy list including changes, delays, site conditions, lost labor productivity, etc. However, a recent global survey of the top five causes of claims found that contract administration issues are the largest cause of claims. The Construction Forum has determined that contract administration issues are not caused solely by one party to the contract but rather are caused by both owners and contractors.
What Do Participants Learn?
- Learn how to deal with RFIs properly in order to avoid claims;
- Become aware of the risk of giving verbal direction for contractors to proceed with changes without written change orders;
- Be exposed to the risks due to the failure to settle delays as they arise;
- Be able to identify problems when RFIs are used to correct design errors or change the as bid contract requirements;
- Understand the risk of waiver when they object to submittal of written notices from contractors.
- Discover the risk of not tracking time and costs of changes separately;
- Understand the risk of proceeding with changes without written change orders;
- Be aware of the danger of not creating a well thought out baseline schedule and issuing accurate schedule updates.
- Be provided with a series of lessons learned designed to help both sides avoid such mistakes.
Who Should Attend?
- General contractors and their project managers
- Project owners and their representatives
- Design professionals
- Construction managers
- Construction attorneys
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
- Introduction
- International Survey Concerning Construction Claims
- Most Common Cause of Disputes
- Owner Mistakes
- Lessons Learned – Owners
- Contractor Mistakes
- Lessons Learned – Contractors
- Conclusion
- Questions