Every organization’s mission to obtain optimum business efficiency and effectiveness lies in the matching of its business processes. In order to successfully implement BPM, organizations must assess their capacity for change, agree on an envisaged end state and construct a strategic roadmap. The training course will introduce delegates to a holistic approach to BPM and explore the variety of tools needed in order to evaluate and change processes to enhance organizational performance.
Understand how to map business processes
Define competitiveness through benchmarking
Business process analysis and evaluation
Develop strategic plans
Positively introduce and lead change
Use influence to gain buy-in
Introduce, develop and implement effective business processes
Who Should Attend?
All those involved in process improvement
All those involved in IT and engineers responsible for BPM
All those who possess process experience including operational professionals
Day One: Identifying the need for change
The marketplace and its demands
Competition’s effect on your sector of the marketplace
Company purpose, strategy, and capacity for change
Day Two: Creating people-centered processes
Aligning services with customer needs
Day Three: Aligning business processes to change
Analysing and evaluating the effectiveness of current processes
BPM life-cycle: design, modeling, execution, monitoring, and optimization
Dividing the business into processes instead of functions
Day Four: Optimizing technological processes
Modeling processes to identify opportunities
Budgeting, forecasting and profitability analysis
Day Five: Successfully implementing change
Constructing a roadmap
Gaining buy-in from employees and management
Recognizing the barriers to change and how to deal with them
NOT INTERESTED IN THIS COURSE?
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