Etiquette is a set of unwritten rules that apply to social situations, professional workplaces, and relationships. In the business world, good business etiquette means that you act professionally and exercise proper manners when engaging with others in your profession. Similarly, good business etiquette is a valuable skill-set that will make you stand out from others, enhance your chances of success. It is evident that in the business world, people with good etiquettes are rewarded for their professional and polite skills. Most importantly, Women like men are equally forging their own paths and moving forward facing the challenges of creating a balance between juggling family and career. These are the time of boundless opportunities and women must not falter in believing in our capabilities, intelligence, and achievements. Women who harness their unique power to multitask, lead intuitively and build strategic, collaborative relationships are invaluable assets in all fields of expertise and industry. It also unleashes and manages the power of diversity in an organization where women are also the key partners for organizational profitability and productivity.
Define Personal Behavior and suggest the standard for appearance, actions, and attitude in a business environment.
Learn and adjust to different communication styles.
Create a powerful Image / Brand
Learn to handle a variety of social and business situations such as networking events, business meetings, business meals and more.
Learn important business etiquette at business functions and dinners.
Create a professional image, follow cubicle and office etiquette
Maintain positive office relationships.
Enhance Personal Behavior in Social and Business Networking
Handle ethical dilemmas and personal issues in the workplace.
Be a good conversationalist, and follow proper etiquette in meetings.
Follow proper etiquette at business functions and dinners
Benefits of Organization
Employee Appearance that Promotes Your Company Image
Polished and Confident Sales Force
Effective, Polite, and Timely Communications
Front Line Employees with Exceptional Social Skills
Improved Customer Service
Events That Follow Protocol For Maximum Respect
Effective Diversity and Conflict Management
Improved Internal and External Relations
Who Should Attend?
Women Middle to Senior Level Managers
Head of the Department
Women Business Consultants
Day 1: Principals of Business Etiquette and Protocol
Definition And Concepts of Business Etiquette
Understanding The Importance of Business Etiquette
Understanding The Importance of Protocol
Manners Vs. Etiquettes
Women Role in Business Etiquettes
Maintaining A Professional Appearance And Right Corporate Image
Practicing Cubicle And Workplace Etiquette
6 Basic Principles of Business Etiquette
Day 2: Achieving Communication Success
Levels of Communication And Definitions
The Four Principles of Communication
Elements of The Communication Process
Communication Delivery Aspects
Barriers To Effective Communication
Overcoming Communication Barriers
Communicating by Understanding Gender Differences
Managing Perceptions And Biases
Communication Key Qualities
Day 3: Maintaining Personal and Professional Conduct
Universal Expectations For Behavior
Etiquette For Formal Occasions
Handling Ethical Dilemmas
Handling Difficult Personalities
Dealing With Various Behaviours
Personal Issues In The Workplace for Women
Handling Personal Issues In The Workplace
International Business Etiquette
Customs And Cultures
Day 4: Dealing Business Functions
Attending Business Functions
Identifying Types Of Business Functions
Following Etiquette At Business Functions
Identifying Table Settings At Formal Dinners
Following Etiquette For Business Dining
Handling Utensils And Napkins
Applying Basic Rules Of Dining Etiquette
Day 5: A Day Tour – Istanbul Sightseeing
Bosphorus by Boat
Lunch in Bosphorus
Rumeli Hisar Museum
Day 5: A Day Tour – Brisbane Sightseeing
Full-day sightseeing tour of Brisbane
Coach tour of Brisbane’s city-center architectural highlights
Cruise along the Brisbane River
Cuddle a koala at Lone Pine, Australia’s oldest koala sanctuary
Day 5 A Day Tour – Dubai Sightseeing
Burj Al Arab
Atlantis the Palm
Sheikh Zayed Road
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