When organizations decide to deploy a Six Sigma initiative, there are several foundation stones required for a successful venture. One of those building blocks is leadership. From executive-level support to assigning champions and choosing the right projects, leadership is critical for Six Sigma success
The Six Sigma Leadership program talks about the verified approach to enhancing business performance. In essence, this is known as Six Sigma. This integrated and methodical style of process improvement concentrates on results that are based on statistical examination of data instead of guessing or theories. The aim of Six Sigma is to finish projects with quantifiable business results that will yield a soft money or hard money savings for the business. For example, more than $2 billion was saved in the year 1999 when GE Capital used Six Sigma methods in order to enrich processes.
The primary objective of Six Sigma Leadership training is to educate the individuals and provide them with the necessary skills in order to select useful projects that are centered on the mission and objectives of the company low cost and high-profit margin.
The course uses a mix of interactive techniques, such as brief presentations by the participants, practical team and individual exercises, self-evaluations, and case studies.
After the training participants will be able to
Know the history, origin and the next evolution of six sigma
Understand Six Sigma and its key strategic concept – leadership approach
Learn the role of six sigma in customer satisfaction and customer value
Learn how business can transform and change process
Know the contribution of six-sigma in people and organizational learning
Learn what are six Sigma Projects its key concepts and its implementation
How to build, use Control Charts and interpret the results
Learn the Examples of six sigma successful projects
Who Should Attend?
Managers and quality professionals
Those responsible for evaluating or implementing Lean Six Sigma efforts
Anyone with an interest in improving organizational performance in a very practical way.
Day 1: Six Sigma Overview
History and origin of six sigma
Definition of six sigma
Six Sigma: the next evolution
Why six sigma?
Cost of poor quality
Cost of quality types and examples
Quality cost during improvement
Contribution to organizational learning
Impact on competitiveness vs. Difficulty
Day 2: Six Sigma and Key Strategic Concept – Leadership Approach
Six Sigma strategy
Project selection and team development process
The supply chain conceptual model
The four key areas: Leadership, learning, tacit knowledge and skills, mindset and organizational culture
Six Sigma, organizational mission-vision and values and Strategic objectives and Planning
The Hoshin Planning System – continuous improvement and its benefits
Role of six sigma in customer satisfaction and customer value
Kano Model of Quality
Project Planning and Management
Scientific investigation and business transformation
Day 3: People and Organizational Learning
Key six sigma role
Steering and leadership teams
DMAIC Process, Soft Aspects and DMAIC Projects
People and Change
Sustainable six sigma deployment
Deployment model: KOTTER
Envisioning the Transformation
Enhancing the transformation
Review measure and evolve
Institutionalize the new system
Day 4: Six Sigma Projects and Key Concepts
Basic statistical concepts
Variation, the normal distribution, DPMO and Sigma Levels
The scientific method and DMAIC cycle
The four focus of six sigma projects
Process, people and change
What is the value stream?
SIPOC and Example
Quality function deployment
QFD process and matrix
Day 5: Building and Using Control Charts
Run Charts – The First Step
Shewhart Charts: Application of Economic and Scientific Principles
Average Chart, Range Chart
Rational Subgrouping and calculating control limits
Selection of samples
The process log
Cause and effect diagrams
Process capability and interpreting results
Measurement systems, types and sources of measurement errors
The measurement assessment and interpreting process
Examples of six sigma successful projects
Final Discussion – Training evaluation
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