Course Description
Everyone & every business faces risks and problems every day. This course is broken down into components starting with what makes up business risk, then moving into root cause analysis and finishing with the problem-solving techniques we need to master in today’s ever-changing world.
What Do Participants Learn?
- Develop the essential skills needed to understand the various types of risk
- Analyze the options of dealing with risk
- Identify the keys factors to determine the real root causes
- Eliminate problems using the root cause analysis process
- Develop your own methodology to solve any problem
Who Should Attend?
- Managers
- Bankers
- Financial officers and planners
- Auditors
- Anyone interested and wanted to develop his performance in finance
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
Section One: Critical Thinking
- What is critical thinking
- How to use it
- Why use it
- Resourceful thinking
- The Habitual Criteria & core patterns of critical thinking
- The essential patterns for more advanced critical thinking
Section Two: Risk
- What is a risk?
- Identify the types of risks
- Risk: Reward decision model introduction
- The choices to deal with every risk
- Risk models introduced
- Assurance vs. insurance
Section Three: Root Cause Analysis
- Defining Root Cause Analysis (RCA)
- Basic elements of root cause
- General principles of root cause analysis
- The general process for performing and documenting an RCA-based Corrective Action
- Root cause analysis techniques
Section Four: Problem Solving
- Defining the Theory of Constraints (TOC)
- Introduction of the PDCA model
- The Problem-solving worksheet
- Introduction of the 9-step problem-solving process
- The steps expanded model & its value
- Problem-solving tools
Section Five: Putting it all together
- A case study
- Applying critical thinking
- Applying risk analysis
- Applying root cause analysis
- Applying problem-solving