Course Description
In this online communication skills training, you develop advanced skills in business communication, as well as public speaking and presentations in the workplace. The program begins with a review of the basic principles of communication and public speaking and covers advanced techniques.
What Do Participants Learn?
- Utilize advanced communication tools and skills
- Discover different personal listening styles
- Understand and harness the power of body language
- Apply Meta programs to improve their understanding of people
- Practice and use assertiveness skills in different situations
- Unlock the secrets of influence for effective communication
Who Should Attend?
- Managers
- Supervisors
- Executives
- Who are looking to improve their written communication skills
What Will the Learning Experience Include?
Phase: 1
Introduce
- Comprehensive pre-program activities include:
- Web-based information forms & surveys completed by attendee.
- Direct consultation with the attendee about the expectations.
- During the training, participants engage in data, activities, and conversations that lead to insight and knowledge.
- Participants learn from expert trainers who have both academic and business experiences.
- Highly applicable training content & instructive activities for adding depth to training topics.
- **A half-day site visit for integrating the experience & plan next steps. Opportunities to provide connections, ideas & support.
Phase: 2
Explore & Practice
Phase: 3
Apply
- Apply & sustain the learning experience by using this ongoing support:
- To ensure participant has new skills or behavior progress.
- Optional, fee-based mentoring & coaching with the trainer.
- Training materials & additional documents (e-books, pdf files, presentations and articles)
- Evaluate your training experience by giving us feedbacks and help us to reach our organizational goals.
- Participant's Evaluation
- Trainer's Evaluation
Phase: 4
EVALUATE
- Definitions and Fundamentals of Effective Communications
- The Art of Listening
- Effective Listening and Paraphrasing Techniques
- Mastering Body Language
- Utilizing the Facts
- Building Your Solid Statements and Enquiring Confidently
- Advanced Assertive Skills